George Felix-Tsaboukos
Austin,TX
Summary
Solutions Engineer with a background in AV/UC, experienced in deploying Zoom and Microsoft Teams Rooms and supporting over 1,000 conference rooms serving 8,000+ users at global companies like Tesla and LinkedIn. I bridge technical and business needs—leading product demos, supporting pre-sales conversations, and helping customers successfully onboard to Google Workspace and Microsoft 365. Currently focused on delivering seamless collaboration and digital signage solutions across BrightSign, Logitech, and Neat devices, ensuring intuitive, reliable workplace experiences
Overview
1
1
year of professional experience
Work History
Customer Solutions Engineer
Comeen
11.2025 - Current
- Acted as key technical advisor during pre-sales meetings, managing technical requests surrounding AV systems/Digital Signage and supporting pitch preparation efforts.
- Engaged in collaborative discussions with sales, marketing, and product teams to synchronize client feedback and assess potential new features and clients.
- Executed engaging product demonstrations aimed at showcasing key functionalities of our Conference Room and Digital Signage solutions to prospective clients.
- Served as primary point of contact for clients to resolve issues with conference rooms (MTR, Zoom, Meet), AV Hardware (Neat, Logi, Crestron), UC systems (Microsoft Teams, Zoom, Webex) and assist with onboarding efforts
AV Applications Engineer
Tesla
08.2025 - 10.2025
- Led AV/UC integration projects across multiple Tesla offices, coordinating with IT, Facilities, and Engineering teams to deploy Microsoft Teams Rooms (MTR) systems, including licensing, provisioning, and device configuration (Logitech/Teams endpoints).
- Delivered Tier 2–3 support for Teams, Zoom, and Webex meetings, troubleshooting audio/video, network, and connectivity issues in real time to ensure uninterrupted collaboration.
- Developed and maintained technical documentation, workflow guides, and hardware/software integration procedures, streamlining deployment processes and improving team efficiency.
- Applied networking fundamentals (TCP/IP, UDP, IP schemas) and system diagnostics to optimize UC infrastructure performance and proactively prevent recurring issues.
AV Technician
LinkedIn
02.2025 - 07.2025
- Managed enterprise AV/VC infrastructure across 8 corporate buildings and 1,000+ conference rooms, ensuring seamless performance of Cisco and Logi conferencing hardware and software for 8,000+ employees.
- Configured and supported live event, presentation, and conference AV systems, performing rapid troubleshooting and system optimization to maintain high-quality experiences.
- Partnered with Events, IT, and Facilities teams to deliver end-to-end AV solutions, including room setup, system integration, and cross-platform collaboration support (Teams, Zoom, Webex).
- Authored and implemented documentation and best practices that empowered teams to self-service AV issues, reduced downtime, and improved operational efficiency.
Education
Bachelor of Science - Business Administration
San Jose State University
San Jose, California, CA05-2027
Technical Certificate - Computer Information Systems
Mission College
Santa Clara, CA06-2025
Skills
- Conference Room Technologies
- AV/UC Hardware and Software
- Technical presentations
- M365
- Google Workspace
- Digital Signage
Timeline
Customer Solutions Engineer
Comeen
11.2025 - Current
AV Applications Engineer
Tesla
08.2025 - 10.2025
AV Technician
LinkedIn
02.2025 - 07.2025
Bachelor of Science - Business Administration
San Jose State University
Technical Certificate - Computer Information Systems
Mission College