Summary
Overview
Work History
Education
Skills
Timeline
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George King

Mooresville,North Carolina

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills.

Overview

13
13
years of professional experience

Work History

Customer Support Specialist

Pilot/ Maersk
Charlotte, NC
03.2023 - Current
  • Coordinate and monitor deliveries, installations, and pickup services through interactions with the delivery team, customers, and management.
  • Provided support to customers by responding to inquiries and resolving issues in a timely manner.
  • Effectively communicating to complete tasks on time, utilizing dispatching software.
  • Monitoring and tracking delivery completion in real time, completing, and submitting reports as required.

City Assessor

New York City Department of Finance
New York, NY
02.2012 - 02.2022
  • Appraised and valued real property, New York City.
  • Informed taxpayers about the valuation process and procedures to request valuation reviews.
  • Review valuations as required, based on taxpayers' requests.
  • Provided detailed customer service by phone, email, and in-person interactions.

Education

BBA - Business Administration

University of Liberia
Monrovia, Liberia
12-1977

High School Diploma -

College of West Africa
Monrovia, Liberia
12-1972

Skills

  • Exceptional Client Support
  • Call center experience
  • Customer Engagement
  • Rapid Skill Acquisition
  • Computer Proficiency

Timeline

Customer Support Specialist

Pilot/ Maersk
03.2023 - Current

City Assessor

New York City Department of Finance
02.2012 - 02.2022

BBA - Business Administration

University of Liberia

High School Diploma -

College of West Africa

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George King