George Loy
Cumming,GA
Summary
I have a year and a half of managing many AMC buildings across GA, 2 Dine In locations being of the 4. I have to run a front of house experience as well as a back of house experience. I work in a very fast paced environment following Health and Safety regulations as well as providing a amazing customer service experience. I work 50+ hours a week so I am used to being on my feet for long periods of time with no break.
Overview
2
2
years of professional experience
Work History
Manager of Operations
AMC Theatres
Lawrenceville, GA
09.2022 - Current
- Monitored team progress towards achieving milestones set forth in project plans.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Prepared reports summarizing operational results against established goals and objectives.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- I make sure all food and operation policy's are being followed at all times.
- I write the schedule for the crew.
- I help plan full theatre rentals by working side by side with my group sales person and the person wanting to rent theatres.
- Help get our metrics and theatre scores to match what cooperate wants us to have.
- I have worked at 4 AMC buildings in less than 2 years so I am always ready for quick change at any moment
- Youngest AMC manager.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05-2022
Skills
- Customer Retention
- Financial Management
- Data Analysis
- Customer Service
- Organizational Management
- Labor Relations
- Health and safety compliance
- Inventory Management
- Performance reporting
- Marketing
- Team Leadership
- Problem-Solving
- Staff Management
- Invoice Processing
- Schedule oversight
- Management
- Decision-Making
- Process Improvement
- Performance monitoring
Timeline
Manager of Operations
AMC Theatres
09.2022 - Current
High School Diploma -
West Forsyth High School
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