George F. Lucas
Mooresville
Summary
A dynamic professional with proven expertise in food and beverage service and a knack for elevating dining experiences. Known for exceptional teamwork and conflict resolution abilities, I consistently enhanced guest satisfaction and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
131 Main Restaurant
Cornelius
09.2024 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer orders using point-of-sale systems efficiently and accurately.
SERVER/BARTENDER
The Emporium: An American Brasserie
Ft. Collins
06.2023 - 07.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
BARTENDER/SERVER
Scrumpy's Hard Cider Bar & Pub
Ft. Collins
08.2022 - 06.2023
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
SERVER
Steamworks Brewing Co.
Durango
06.2021 - 05.2022
- Worked with POS system to place orders and manage bills.
- Cultivated rapport with regular customers.
- Guided guests through beer selections.
SERVER
E Bar Tex-Mex
Dallas
12.2017 - 05.2021
- Attended company and restaurant required trainings and meetings, improving skills.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
SERVER
Perry's Steakhouse
Dallas
08.2015 - 12.2017
- Increased sales significantly by upselling higher-end products to guests.
- Carried out complete opening, closing and shift change duties to keep restaurant running efficiently.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Education
BACHELOR OF SCIENCE (B.S.) - GEOLOGY
Texas Tech University
Lubbock, TXSkills
- Food and Beverage Service
- Team Player
- High-Volume Dining
- Conflict and Complaint Resolution
- Cicerone Certified Beer Server
- Guest Engagement
Certification
Cicerone Certified Beer Server
References
- Caleb Harrington, Former Supervisor, (303) 506-1757, calebharrington1@gmail.com
- Eddie Cervantes, Former Boss, (214) 202-5605, edcerva2010@hotmail.com
- Chad Harris, Former Manager, (214) 534-9191, chadcharris6@gmail.com
Languages
Spanish, Intermediate
Timeline
Server
131 Main Restaurant
09.2024 - Current
SERVER/BARTENDER
The Emporium: An American Brasserie
06.2023 - 07.2024
BARTENDER/SERVER
Scrumpy's Hard Cider Bar & Pub
08.2022 - 06.2023
SERVER
Steamworks Brewing Co.
06.2021 - 05.2022
SERVER
E Bar Tex-Mex
12.2017 - 05.2021
SERVER
Perry's Steakhouse
08.2015 - 12.2017
BACHELOR OF SCIENCE (B.S.) - GEOLOGY
Texas Tech University