Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Mardo

Aventura

Summary

Dedicated to connecting people with technology to enhance lives, creativity, and productivity. Extensive experience with renowned brands such as Apple, Nike, and American Eagle Outfitters has fostered strong customer service skills in dynamic environments while cultivating meaningful relationships. A deep understanding of individual needs drives the ability to guide customers toward optimal solutions, whether introducing innovative technology or maximizing the value of everyday products. Committed to creating welcoming experiences that empower customers to feel confident, supported, and excited about the potential of technology.

Overview

5
5
years of professional experience

Work History

Athlete

Nike Inc.
Aventura, FL
01.2025 - Current
  • Deliver premium customer experiences by identifying needs and recommending tailored product solutions
  • Drive sales through product storytelling, multi-item selling, and strong brand connection
  • Support store operations including merchandising, stock flow, and floor execution
  • Contribute to a team-focused environment that prioritizes energy, collaboration, and customer engagement

Specialist

Apple Inc.
Aventura, FL
01.2024 - 01.2025
  • Provided personalized product recommendations by understanding customer needs and comfort levels with technology
  • Delivered high-quality service in a fast-paced environment while maintaining strong customer satisfaction
  • Collaborated with team members to support sales goals and create seamless customer experiences
  • Generated 170+ business introductions in Q1, contributing to $210K+ in revenue
  • Developed strong expertise in the Apple ecosystem, including iOS, macOS, and customer troubleshooting

Brand Ambassador

American Eagle Outfitters
North Miami Beach, FL
01.2023 - 01.2024
  • Built strong customer relationships through personalized styling and product recommendations
  • Operated effectively in high-traffic environments while maintaining excellent service standards
  • Collaborated with team to meet store goals and maintain visual merchandising standards
  • Ranked #1 in credit card sign-ups, achieving 800+ applications through customer engagement

Sales Intern

Miami Adventure Tours
Miami Beach, FL
01.2021 - 01.2022
  • Assisted a high volume of international clients in planning and enhancing their travel experiences
  • Developed strong communication skills by identifying customer needs and recommending solutions
  • Worked collaboratively with team members to meet sales goals in a fast-paced environment

Education

Associate Degree in Arts -

Miami Dade College
Miami, FL
08-2025

Bachelor’s Degree - Psychology

Florida International University
Miami, FL

Skills

  • Customer Experience & Relationship Building
  • Retail Sales & Product Consultation
  • Retail Operations & Visual Merchandising
  • Team Collaboration & Communication
  • Problem Solving & Critical Thinking
  • Multitasking in Fast-Paced Environments
  • Team Leadership & Task Delegation

Timeline

Athlete

Nike Inc.
01.2025 - Current

Specialist

Apple Inc.
01.2024 - 01.2025

Brand Ambassador

American Eagle Outfitters
01.2023 - 01.2024

Sales Intern

Miami Adventure Tours
01.2021 - 01.2022

Bachelor’s Degree - Psychology

Florida International University

Associate Degree in Arts -

Miami Dade College