Store manager with strong skills in inventory management and sales strategy execution. Demonstrated success in training teams and managing customer relationships. Focused on improving operational efficiency and driving financial results.
Overview
10
10
years of professional experience
Work History
STORE MANAGER
AutoZone
Blairsville, Pennsylvania
09.2022 - 04.2026
Managed daily store operations, ensuring compliance with company policies and procedures.
Trained and supervised team members to improve customer service experience.
Organized inventory management to maintain stock levels and product availability.
Implemented promotional strategies that boosted sales and increased customer engagement.
Developed staff schedules optimizing coverage during peak hours.
Monitored financial performance and maintained expenses within established budget.
Recruited, trained, and supervised new employees to support operational needs.
Conducted daily operations including cash handling, opening, and closing procedures.
DEPARTMENT MANAGER
Home Depot
Monroeville, Pennsylvania
09.2021 - 09.2022
Managed daily operations to enhance store performance and elevate customer satisfaction.
Coordinated inventory management to maintain stock levels and product availability.
Implemented sales strategies to enhance customer engagement and drive store traffic.
Oversaw merchandising initiatives to create impactful product displays that increased sales potential.
Collaborated with upper management to formulate operational plans supporting company objectives.
Managed overstock by organizing and restocking shelves during shifts.
ASSISTANT STORE MANAGER
Lowes Home Improvment
Gibsonia, Pennsylvania
09.2019 - 08.2021
Supervised team members to enhance store operations and elevate customer service.
Trained new employees on company policies and operational procedures.
Assisted in developing promotional displays to enhance customer engagement.
Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
Collaborated with management to execute in-store marketing initiatives that engaged customers.
Managed daily store operations, overseeing customer service, inventory management, and staff scheduling to maintain smooth workflow.
Provided leadership support during peak business hours by motivating staff members to meet targets.
ASSISTANT STORE MANAGER
Walmart
Delmont, Pennsylvania
04.2016 - 09.2019
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervised team members, enhancing store operations and customer service quality.
Trained new employees on company policies and operational procedures.
Managed inventory levels and organized stockroom, improving product accessibility for customers.
Resolved customer inquiries and complaints, fostering satisfaction and loyalty among customers.
Collaborated with management to implement strategic marketing initiatives in-store.
Assisted in developing promotional displays to enhance customer engagement.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
Electronics Technician 2nd Class Nuclear Program - Nuclear Operation And Propulsion
United States Navy
Norfolk, VA
08-1996
High School Diploma -
Immaculate Conception High School
Washington, PA
06-1986
Some College (No Degree) - Business Management
California University of Pennsylvania
California, PA
Some College (No Degree) - Business Management
St. Leo's College
Newport News, VA
Some College (No Degree) - Business Management
Community College of Allegheny County
Pittsburgh, PA
Some College (No Degree) - Business Management
Pennsylvania State University
University Park, PA
Skills
Inventory management
Sales strategy
Customer relationship management
Financial monitoring
Operational compliance
Cash handling
Staff scheduling
Team training
Leadership training
Security system monitoring
Accomplishments
Associate Credit Recognition for Top Performers in Lowe's Credit
Lowes's Pro Credit Certificate of Excellence in recognition for outstanding performance.
10 Service Star Awards, 2 Red Service Star Awards, 1 Bronze Service Star Award, 1 Gold Service Star Award, and 1 Platinum Credit Award for Lowe's Service Excellence.
Lowe's Regional Certificate of Excellence for outstanding work to support the Lowe's Credit Program.
Timeline
STORE MANAGER
AutoZone
09.2022 - 04.2026
DEPARTMENT MANAGER
Home Depot
09.2021 - 09.2022
ASSISTANT STORE MANAGER
Lowes Home Improvment
09.2019 - 08.2021
ASSISTANT STORE MANAGER
Walmart
04.2016 - 09.2019
Electronics Technician 2nd Class Nuclear Program - Nuclear Operation And Propulsion