GEORGE M. BALBARONA
Chicago,IL
Summary
20 -some years experience in the field of professional housekeeping with exceptional organizational and staff management skills. 3- years chauffer for the MINISTER of the Austrian Embassy in Tokyo, Japan 11-years professional driver for the Austrian Consul General in Chicago IL, USA Certified NC-II Forklift – Heavy Equipment Operation with experience in many different industries.
Overview
40
40
years of professional experience
Work History
Customer Service Representative
Teleperformance Philippines
01.2017 - 01.2018
Executive Housekeeper and Driver
Wendnagel Steel LLC
Glencoe, IL, USA
01.2004 - 01.2015
- Plan and direct housekeeping staff to carry out their duties
- Supervise housekeeping staff and conduct detail inspection of all rooms and service areas.
- Ensure appropriate maintenance of housekeeping equipment and tools
- Driver – Transport the employer and passengers to and from destinations in a most comfortable, safe and efficient manner
Dispatcher and Driver
AFM Messenger Services INC
Chicago, IL, USA
01.1997 - 01.2004
- Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs using radios and telephones
- Arrange for necessary repairs in order to restore service and schedule
- Relay work orders, messages and information to or from work crews, supervisors and field inspectors using telephone or two-way radios
- Receive and prepare work orders
Butler and Driver
Austrian Consulate General
Chicago, IL, USA
01.1987 - 01.1997
- The First Contact – In a more friendly and formal setting, answers residence phone, Receives guests and supervise the reception of visitors
- Staffing – may include housekeepers, laundress, chauffeur, personal chef, gardener and nanny
- Understand social etiquette and formal service, oversee and participate in proper table setting and entertainment prep
- Understand a great deal about
- Private Service Concepts
- - able to participate and anticipate their principal needs, support their privacy and confidentiality and are always invisible and available
Butler and Driver
Austrian Embassy
Tokyo, Japan
01.1984 - 01.1987
Janitorial Services – Area Supervisor
Superclean Services INC
Sta. Cruz, Manila, Philippines
01.1981 - 01.1984
- Supervise work activities of janitorial personnel in commercial and industrial establishments.
- Assign duties, inspect work, and investigate complaints regarding services and take corrective actions
- Purchase janitorial supplies and equipment
- Take periodic inventories, screen applicants, train new employees and recommend dismissals
Warehouseman and Forklift Operator
Naval Supply Depot
Subic Naval Base, Olongapo City, Philippines
01.1978 - 01.1980
- Performs an array of functions that includes accepting and processing incoming stock and materials, picking and filling orders from stock
- Packing and shipping orders, or managing, organizing and retrieving stock in the warehouse
- High level of training and experience in all forklift operations
Education
undefined
Far Eastern University
Manila, Philippines01.1982
High School - undefined
Saint Anthony College
Mabalacat, Pampanga, Philippines01.1978
Skills
Customer service
Active listening
Critical thinking
Data entry
Customer relations
PERSONAL INFORMATION
English, Japanese (Basic)
Timeline
Customer Service Representative
Teleperformance Philippines
01.2017 - 01.2018
Executive Housekeeper and Driver
Wendnagel Steel LLC
01.2004 - 01.2015
Dispatcher and Driver
AFM Messenger Services INC
01.1997 - 01.2004
Butler and Driver
Austrian Consulate General
01.1987 - 01.1997
Butler and Driver
Austrian Embassy
01.1984 - 01.1987
Janitorial Services – Area Supervisor
Superclean Services INC
01.1981 - 01.1984
Warehouseman and Forklift Operator
Naval Supply Depot
01.1978 - 01.1980
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Far Eastern University
High School - undefined
Saint Anthony College