GEORGE MOUSSA
ONEONTA,NY
Summary
Accomplished leader with a proven track record at Red's Ale House, enhancing customer satisfaction and streamlining operations. Expert in business planning and client service, adept at fostering relationships and driving results. Skilled communicator, blending project management with operational excellence to exceed objectives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
29
29
years of professional experience
Work History
Owner
Red's Ale House
Oneonta, NY
01.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Teacher
Oneonta City School District
Oneonta, NY
09.1995 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Principal: Summer School
Oneonta City School District
Oneonta, NY
07.2005 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master of Science - School Administration
SUNY College At Cortland
Cortland, NY05.2010
Master of Science - Secondary Education
SUNY Oneonta
Oneonta, NY05.2000
Bachelor of Science - Education
SUNY Oneonta
Oneonta, NY05.1995
Bachelor of Science - US History
SUNY Oneonta
Oneonta, NY05.1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Planning
Timeline
Owner
Red's Ale House
01.2017 - Current
Principal: Summer School
Oneonta City School District
07.2005 - 08.2010
Teacher
Oneonta City School District
09.1995 - Current
Master of Science - School Administration
SUNY College At Cortland
Master of Science - Secondary Education
SUNY Oneonta
Bachelor of Science - Education
SUNY Oneonta
Bachelor of Science - US History
SUNY Oneonta