George R Ross Jr.
Middle River,Md.
Summary
Results-oriented Dealer Relations Executive with 20 years of experience in the auto finance industry. Specializes in Credit Underwriting, Collections, Loan Processing, Sales, and Marketing. Adept at Leadership and Information Technology. Proficient in Microsoft Office, CRM, Network and Cloud Security. Committed to optimizing operations, motivating employees, and achieving market dominance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vp of Dealer Services
Bay Motor Finance
09.2021 - 05.2024
- Responsible for overseeing various departments within Bay Motor Finance, including Funding, Underwriting, and Sales.
- Daily activity includes visiting our existing dealer base, marketing the Bay Motor product, and making sure underwriters maintain sales goals in existing territories. We are also developing a culture to always support our dealer partners and increasing brand awareness through social media.
- Developed relationships with other vendors, such as GWC, Scenaptic, and Allegro, to promote our brand.
- Meet weekly with senior executives to discuss business goals and increase business sales.
- Increased business from 300k per month to 1.5mil through our existing dealer base, for our Independent and Franchise dealers.
Dealer Sales Manager II
Exeter Finance
03.2021 - 09.2021
- Responsible for generating and maintaining existing dealer business, post-COVID-19, in the Maryland territory.
- Increase territory business percentage from 52% to 141%; ranked number 3 in sales in July 2021.
- Work closely with underwriters to develop and maintain dealer relationships.
- We held weekly meetings with the loan origination team to support our dealer partners and increase efficiency.
- Maintain daily reports through Salesforce, allowing our leadership team to track our daily progress.
BDC/F&I MGR
antwerpen VW
06.2020 - 02.2021
- Oversee incoming leads via CRM, and distribute them to sales staff accordingly.
- Work with variable lead sources to generate business into the dealership.
- Excellent understanding of Volkswagen products and services, proficient in social media marketing to attract customer business.
- Create sales quotes for customers, check customer credit history, and create relationships with the customer(s) to secure sales
- Assist the Finance Director with closing deals and following up with finance companies to secure funding and maintain an accurate C.I.T listing.
DRM/Operations manager
Bay Motor Finance
10.2019 - 05.2020
- Company Overview: an indirect lender under the Bay Country Finance umbrella
- Responsible for the launch of Bay Motor Finance an indirect lender under the Bay Country Finance umbrella
- Program marketing to Baltimore County, Harford County, and Anne Arundel County Area dealers
- Oversight encompassed indirect lending, Underwriters, Collectors, and Loan Processors
- Implemented a Loan Origination System for Bay Motor Finance to communicate with the dealerships Route One and DealerTrack System.
- Additional duties included the implementation of underwriting guidelines, policies, and procedures, along with rate sheets to distribute to our dealer base
- An indirect lender under the Bay Country Finance umbrella
Underwriter II
JP Morgan chase bank
11.2008 - 06.2019
- Duties include approving and denying loans under the Chase Auto Finance program.
- Callback dealers on approvals while selling program; specialized in non-prime and subprime lending; make monthly dealer visits to my Northern, VA.
- Territory to increase app flow while building and maintaining dealer relationships.
- I generated 1.5 million per month in volume from my dealer base in Northern VA.
Education
BASC - Marketing, marketing management
University of MD Global Campus
College Park, MD09.2024
High School - General Studies, accounting
East Lake High School
Tarpon Springs, FL06.1995
Skills
- Sales Force Technologies
- Apex Triggers
- SQQL
- SQSL
- Visual Force Pages
- Workflow & Approval Dashboards
- Custom Objects
- Business Development
- Revenue Generation
- Staff Management
- Policy Development
- Operational leadership
- Network Security
Certification
AWS Certified Solutions Architect-Associate, Amazon Web Services (AWS), 04/20, 04/23, DJ5QGG61G14Q143M
Technicalskillset
- Sales Force Technologies
- Apex Triggers
- SQQL
- SQSL
- Visual Force Pages
- Workflow & Approval Dashboards
- Custom Objects
References
References available upon request.
Timeline
Vp of Dealer Services
Bay Motor Finance
09.2021 - 05.2024
Dealer Sales Manager II
Exeter Finance
03.2021 - 09.2021
BDC/F&I MGR
antwerpen VW
06.2020 - 02.2021
DRM/Operations manager
Bay Motor Finance
10.2019 - 05.2020
Underwriter II
JP Morgan chase bank
11.2008 - 06.2019
AWS Certified Solutions Architect-Associate, Amazon Web Services (AWS), 04/20, 04/23, DJ5QGG61G14Q143M
BASC - Marketing, marketing management
University of MD Global Campus
High School - General Studies, accounting
East Lake High School
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