George Shier
Greenwood,SC
Summary
Dynamic leader with a proven track record at Shier International and Quality International Carriers, excelling in operations management and customer relations. Spearheaded significant process improvements, enhancing productivity and client satisfaction. Skilled in fostering team growth and building lasting relationships, adept at turning strategic plans into actionable successes.
Overview
15
15
years of professional experience
Work History
Owner
Shier International
Ladson, SC
07.2014 - 12.2023
- Developed financial forecasts for informed strategic planning.
- Designed training programs, enhancing skills and enabling employee growth.
- Recognized individual contributions to motivate and inspire teams.
- Monitored cash flow for sustainable operational practices.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales and Operations
Quality International Carriers
North Charleston, SC
05.2009 - 07.2014
- Spearheaded process improvements aimed at increasing overall productivity levels within the sales and operations departments while maintaining exceptional quality standards.
- Streamlined sales and operations processes for increased efficiency, resulting in a significant reduction of operational costs.
- Collaborated with sales and operations teams to consistently meet or exceed monthly production goals.
- Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.
- Liaised with sales and operations to facilitate communication and maximize workflow efficiency.
- Collaborated closely with sales and operations teams to ensure seamless execution of intermodal services.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Project management
Additional Information
I have 30 years in the transportation and warehouse industry. I have built many companies dealing with ocean containers, flatbeds and dry vans.
Timeline
Owner
Shier International
07.2014 - 12.2023
Sales and Operations
Quality International Carriers
05.2009 - 07.2014