GEORGE SIMPSON
South San Francisco
Summary
Adaptable individual with experience in safety training, surveillance, and leadership, I can be relied upon to help your team achieve its goals. Skilled in conducting searches, responding to emergencies, and enforcing security protocols. Proven ability to interact effectively with staff, and visitors while maintaining a professional attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Securitas
01.2024 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Lead Security Officer
Securitas
12.2023 - 10.2024
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Security Officer
Securitas
09.2022 - 11.2023
- Investigated suspicious activities or persons in order to protect the premises from potential harm.
- Conducted regular training sessions on safety procedures and emergency response plans for security staff.
- Provided oversight of security operations and personnel, ensuring adherence to all safety protocols and procedures.
- Interacted with visitors and employees in a professional manner.
- Protected property and staff by maintaining safe and secure environment.
- Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity.
- Advised management of potential security risks or hazards.
Cashier
A&W/KFC Restaurant
09.2017 - 08.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Assisted with training and mentoring new team members.
- Greeted and informed customers of products, fostering positive store experiences.
- Processed customer orders and ensured the accuracy of their purchases.
Cashier Assistant Manager
Burger King
11.2015 - 06.2017
- Managed customer refunds and exchanges efficiently while ensuring compliance with company policies.
- Prioritized customer satisfaction by providing a pleasant shopping experience through friendly interactions with customers.
- Performed daily opening and closing duties including counting money in registers, preparing bank deposits, reconciling tills, and restocking shelves.
- Successfully trained new cashiers on company policies, procedures, and POS systems.
- Implemented security measures such as double-checking register drawers for accuracy at the end of each shift.
- Monitored stock levels and replenished inventory as needed to ensure shelves were fully stocked at all times.
- Provided excellent customer service by helping customers with inquiries and resolving complaints efficiently.
Education
GED -
San Mateo Adult School
San Mateo04-2021
Skills
- Administrative Duties
- Staff Management
- Conducting Drills
- Emergency Preparedness
- Asset Protection
- Verbal and Written Communication
- Medical Emergency Response
- Customer Satisfaction
- Property Patrol
- Emergency Alarm Monitoring
- Reporting Skill
- Emergency Management
- Perimeter Patrol
- Law Enforcement Collaboration
- Basic First Aid
- Security Operations Experience
- Security Personnel Training
Certification
- Guard Card
- CPR Training
- Tourniquet Training
- AED Training
Timeline
Lead Security Officer
Securitas
01.2024 - Current
Lead Security Officer
Securitas
12.2023 - 10.2024
Security Officer
Securitas
09.2022 - 11.2023
Cashier
A&W/KFC Restaurant
09.2017 - 08.2022
Cashier Assistant Manager
Burger King
11.2015 - 06.2017
GED -
San Mateo Adult School
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