Dynamic sales professional with a proven track record at City Volkswagen of Chicago, excelling in client relationship management and sales strategy development. Recognized for consistently exceeding client expectations and achieving over 100 five-star reviews. Skilled in product knowledge and delivering exceptional customer service, driving revenue growth and client retention.
Overview
10
10
years of professional experience
Work History
Sales Associate
Infiniti Of Merrillville
Merrillville, IN
11.2024 - 04.2025
Provided accurate information about products, prices and services.
Demonstrated product features and benefits for customers' needs.
Assisted customers with product selection, sizing and styling.
Upsold additional items based on customer interests and needs.
Greeted customers and provided exceptional customer service.
Sales Associate
City Volkswagen of Chicago
Chicago, IL
02.2021 - 10.2025
- Cultivated and maintained strong relationships with clients, resulting in a high level of client satisfaction and retention.
- Developed and executed successful strategies to expand the client base, contributing to increased revenue and market share.
- Consistently exceeded clients' expectations.
- Leveraged excellent communication and interpersonal skills to understand clients' needs and provide tailored solutions.
- Implemented effective client management processes, improving efficiency and productivity.
While working at City VW Chicago, I was able to start my sales career from the bottom and work my way to the top. Racking up over one hundred five-star reviews and multiple Salesperson of the Month awards.
Service Porter
City VW Chicago
Chicago, IL
09.2020 - 02.2021
Assisted mechanics with lifting heavy parts or equipment into position during engine repairs or replacements.
Received customer vehicles for service and parked them in designated areas.
Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
Maintained inventory of detailing products and restocked shelves as needed.
Provided shuttle service for customers when their vehicle was being serviced at the shop.
Maintained grounds, buildings and organized vehicle lot and storage areas.
Level 3 Associate
Marianos
Skokie, IL
11.2015 - 09.2020
Prepared special orders requested by customers according to their specifications.
Assisted other departments when needed or requested by management team.
Assisted in inventory management tasks such as counting stock levels and keeping records up-to-date.
Created attractive displays that increased sales of deli items.
Organized and stocked deli shelves with fresh products.
Resolved customer complaints in a professional manner when necessary.
Trained new employees on deli department procedures and policies.
Education
High School Diploma -
St. Benedict
Chicago, IL
06-2015
Some College (No Degree) -
Oakton Community College
Skokie, IL
Skills
Client relationship management
Sales strategy development
Product knowledge
Inventory management
Point of sale systems
Customer service
Affiliations
I play both 12in and 16in softball, baseball has always been a passion of mine and these are two closest games i play that I still compete it.