George Sooley
Champaign,IL
Summary
Dynamic Team Lead with a proven track record at Panera Bread, specializing in conflict resolution and customer satisfaction enhancement. Expert in coaching and mentoring, with a knack for fostering teamwork and exceeding quality standards. Achieved significant improvements in project timeliness and team performance through effective leadership and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Lead
Panera Bread
11.2018 - 10.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
High School Diploma -
Judah Christian School
Champaign, IL05-2019
Skills
- Conflict resolution
- Customer focus
- Problem-solving
- Flexible schedule
- Coaching and mentoring
- Cash handling
Timeline
Team Lead
Panera Bread
11.2018 - 10.2024
High School Diploma -
Judah Christian School
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