George Stratigos
Des Plaines,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Prospect Air Service
01.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Representative
Andy's Frozen Custard
01.2020 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Science - Finance
University of Illinois At Chicago
Chicago, IL05.2026
Skills
- Sales Expertise
- Store Maintenance
- Retail Sales Customer Service
- Customer Service
- Sales and Upselling
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Languages
Greek
Full Professional
Spanish
Full Professional
Timeline
Customer Service Representative
Prospect Air Service
01.2021 - Current
Customer Service Representative
Andy's Frozen Custard
01.2020 - 01.2021
Bachelor of Science - Finance
University of Illinois At Chicago
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