George Paul Whalen
Panama City Beach,FL
Overview
37
37
years of professional experience
Work History
Property Management Coordinator
Rog & Wilco Property Management
Laguna Beach, FL
05.2024 - 01.2025
- Managed tenant relations, addressing inquiries, concerns, and maintenance requests promptly and professionally.
- Oversaw property maintenance, scheduling repairs and coordinating with maintenance staff to ensure timely resolution.
- Conducted regular property inspections to assess condition and identify maintenance needs.
- Coordinated property turnovers, including cleaning, repairs, and inspections, minimizing vacancy periods.
Behavioral Health Technician
Recovery Bay Center
Panama City Beach, FL
11.2023 - 03.2024
- Skill in preparing and maintaining patient records.
- Knowledge of patient care charts and patient histories.
- Ability to communicate and interact with mental health professionals in a team environment.
- Filling out admittance forms for new patients.
Substance Abuse Counselor
MTC - Bay Correctional Facility
Panama City, FL
06.2023 - 10.2023
- Facilitate group lectures and process groups.
- Develop individual treatment plans based on psychosocial assessment and client need.
- Maintain a caseload of 35-50 clients in the ATU (Addiction Treatment Unit).
- Utilize DSM V- based guidelines for diagnosis and therapy to treat clients suffering from co-occurring disorders.
Associate Counselor - Adult Services
MEMPHIS RECOVERY CENTERS
Memphis, TN
09.2021 - 06.2023
- Work directly with patients seeking treatment for drug and alcohol addiction.
- Facilitate group lectures and process groups.
- Provide individual counseling sessions based on a clinical treatment plan to address addiction and behavioral issues in adults.
- Work with a dedicated team of professionals to determine the most effective plan of treatment, ensuring our patients are given tools they can use in recovery to maintain a life of sobriety.
- Complete all state required updates and referrals, with direct input on all facets of the treatment program and corresponding documentation.
Maintenance Worker
Whalen Landscaping
Memphis, TN
01.2015 - 10.2022
- All aspects of landscaping and lawn maintenance to include:
- Planting trees, bushes, flowers and sod.
- Weekly grass trimming for multiple residential and commercial properties.
- Storm debris and fall foliage removal.
- Winterization of flower beds and shrubbery.
Laptop Repair Technician
Flextronics International RTS Division
Memphis, TN
09.2020 - 09.2021
- Apple certified technician.
- Analyze and repair multi generation apple air and macbook pro laptops.
Account Sales Representative
Jamieson Fence Supply
Memphis, TN
09.2018 - 01.2020
- Call on existing accounts in the mid south area.
- Process outbound truck orders and walk in orders.
- Maintain a working knowledge of all fencing related products Jamieson handles.
- Utilized Microsoft NAV and office related products.
CNC Machinist
Metso Minerals Inc
Clarksdale, MS
01.2014 - 01.2015
- Operate various CNC lathes from 2 to 5 axis in the manufacturing of conveyor system components.
- Machines operated: Dawoo 5-axis, Nakamura 4-axis, Haas 3-axis.
- Perform all measurement and inspection criteria established by the Metso quality system under ISO 9001 guidelines.
Operations Manager
Delta Precision Inc
Marks, MS
01.2011 - 01.2014
- Establish and implement quality inspection procedures per ISO:9001 standards for our medical device manufacturing operations.
- Manage all aspects of the accounting and day-to-day business operations, utilizing E2 business management software.
- Proficient with Microsoft Office.
- Maintain customer/supplier alignments with all vendors and customers.
- Supervise a workgroup of up to 10 employees and maintain all human resource issues, including employee acquisition, training and termination.
- Operate Haas VL4 5 Axis mill and Nexturn SA-20 Swiss.
- Perform all laser marking and chemical treatments (passivation, electropolishing, metal finishing) of manufactured parts.
Technology Technician
North Panola School District
Sardis, MS
01.2008 - 01.2010
- Provided the school district, consisting of over 600 computer terminals, with ongoing support, repair and new hardware/software implementation.
- Maintain end-user support via the online helpdesk, where faculty can submit requests for service and troubleshooting assistance.
Sales Manager/Network Technician
Matrix Network Solutions
Memphis, TN
01.2004 - 01.2007
- Oversee all sales operations of the medical office software product 'Medisoft', including direct contact with physicians, office managers and owners.
- Provide back-end tech support and initial training to software end-users.
- Configure and install any hardware (servers, terminals, cables, printers) to support the installation and use of the Medisoft software.
Revenue Software Analyst
FedEx Inc
Collierville, TN
01.1988 - 01.2001
- Working out of the FedEx World Tech Center, my group provided scenario-based testing of revenue management software, confirming the validity of future updates for all application-based software programs used by FedEx customers in its domestic operations.
- Daily strategic meetings with multiple departments to ensure timely implementation of software updates.
Service Assurance Leader
FedEx Inc
Collierville, TN
01.1988 - 01.2001
- Established Quality Assurance guidelines and parameter for employees in the overnight letter operations center in the Memphis world hub.
- Monitored the scanning activities of workgroups of several hundred employees.
- Implemented procedures and training resulting in a 35% reduction in average scan errors for a group of 122 employees.
Timeline
Property Management Coordinator
Rog & Wilco Property Management
05.2024 - 01.2025
Behavioral Health Technician
Recovery Bay Center
11.2023 - 03.2024
Substance Abuse Counselor
MTC - Bay Correctional Facility
06.2023 - 10.2023
Associate Counselor - Adult Services
MEMPHIS RECOVERY CENTERS
09.2021 - 06.2023
Laptop Repair Technician
Flextronics International RTS Division
09.2020 - 09.2021
Account Sales Representative
Jamieson Fence Supply
09.2018 - 01.2020
Maintenance Worker
Whalen Landscaping
01.2015 - 10.2022
CNC Machinist
Metso Minerals Inc
01.2014 - 01.2015
Operations Manager
Delta Precision Inc
01.2011 - 01.2014
Technology Technician
North Panola School District
01.2008 - 01.2010
Sales Manager/Network Technician
Matrix Network Solutions
01.2004 - 01.2007
Revenue Software Analyst
FedEx Inc
01.1988 - 01.2001
Service Assurance Leader
FedEx Inc
01.1988 - 01.2001