GEORGE WILLIAMS
LMSW
Fort Worth,TX
Summary
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills. Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Service Coordinator
MHMR Of Tarrant County
Fort Worth, TX
10.2022 - Current
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Developed productive working relationships with churches, schools, government agencies, and charitable organizations.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
Child Protective Investigator
Department of Family Protective Services
Arlington, TX
12.2021 - 07.2022
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Documented all relevant information by filling out forms and completing case reports.
Master's Social Work Intern
Center For Addiction Recovery Services
Arlington, TX
01.2021 - 12.2021
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Facilitated support groups and workshops to provide valuable services to clients.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed and implemented social work plans to understand desired project goals and properly align social work activities.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Facilitated peer support groups to help clients connect with others.
- Educated clients and families on mental health, wellness and recovery topics.
- Administered assessments to identify clients' needs and establish treatment plans.
- Utilized evidence-based practices to provide effective interventions for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
Transportation Security Officer
Homeland Security
Coppell, TX
05.2018 - 12.2021
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Engaged in casual conversations with individuals to assess and analyze behaviors.
Bachelor of Social Work Intern
Vitas Healthcare
Fort Worth, TX
01.2020 - 05.2020
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Educated clients and families on mental health, wellness and recovery topics.
Sales Associate
Footlocker, Inc
12.2015 - 07.2019
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service; Delivering sales, outstanding customer experience, and operational expectations; Maintaining personal and productivity goals; Connects with every customer by asking open-ended questions to assess needs; Ability to learn and share expertise of products and trends to fit customer’s needs; Maintains an awareness of all product knowledge, and current or upcoming product / trends; Contributes to a positive and inclusive work environment
Aircrew Flight Equipment Journeyman
United States Air Force
12.2007 - 12.2015
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Maintained, inspected, adjusted, and packed aircrew flight equipment.
- Packed and adjusted flight helmets, oxygen masks, parachutes and flotation devices for transport.
- Performed flight line AFE preflight and postflight requirements.
- Stored and disposed of hazardous materials based upon environmental standards.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Managed and scheduled inspections for assigned aircrew flight equipment.
- Evaluated equipment issues to determine if repair work could be easily completed or if items needed to be replaced.
Education
Bachelor of Social Work - Social Work
Texas Christian University
Fort Worth, TX 08.2017 - 12.2020
Master of Social Work - Mental Health And Substance Abuse
University of Texas
Arlington, TX 01.2021 - 05.2022
Skills
Service monitoring and evaluation
Notetaking and documentation
Rapport and trust building
Community liaison
Meeting facilitation
Client advocacy
Interpersonal Communication
Analytical and Critical Thinking
Active Listening
Multitasking Abilities
Cultural Awareness
Planning and Coordination
Decision-Making
MS Office
Individualized service plans
Certification
LMSW
Timeline
LMSW
03-2023
Service Coordinator
MHMR Of Tarrant County
10.2022 - Current
Child Protective Investigator
Department of Family Protective Services
12.2021 - 07.2022
Master's Social Work Intern
Center For Addiction Recovery Services
01.2021 - 12.2021
Master of Social Work - Mental Health And Substance Abuse
University of Texas
01.2021 - 05.2022
Bachelor of Social Work Intern
Vitas Healthcare
01.2020 - 05.2020
Transportation Security Officer
Homeland Security
05.2018 - 12.2021
Bachelor of Social Work - Social Work
Texas Christian University
08.2017 - 12.2020
Sales Associate
Footlocker, Inc
12.2015 - 07.2019
Aircrew Flight Equipment Journeyman
United States Air Force
12.2007 - 12.2015