Georges Gebrayel
Missouri City
Summary
Dynamic General Manager with a proven track record at Eurest Dining Services, excelling in operations management and customer service. Achieved significant profitability through innovative inventory strategies and staff training programs. Skilled in budget oversight and creative concept development, driving sales growth and enhancing overall customer satisfaction.
Overview
17
17
years of professional experience
Work History
General Manager of Food Service
Eurest Dining Services
04.2008 - Current
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
Education
Associate of Applied Science - Culinary Arts
Art Institute of Houston
Houston, TX05-2003
Skills
- Operations management
- Budget Oversight
- Creative Concept Development
- Marketing and promotions
- Sales growth
- Menu development
- Customer service
- Quality control
Languages
Spanish
Professional Working
Arabic
Professional Working
French
Limited Working
English
Native or Bilingual
Timeline
General Manager of Food Service
Eurest Dining Services
04.2008 - Current
Associate of Applied Science - Culinary Arts
Art Institute of Houston
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