Georgette Diggs
North Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Security Officer
VetSec
Las Vegas, NV
05.2021 - Current
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Customer Service Representative
Sitel
Las Vegas, NV
03.2019 - 05.2021
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
Personal Care Assistant
AAAHome Care
Las Vegas, NV
05.2018 - 09.2020
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
Security Supervisor
Allied Universal
Las Vegas, NV
04.2016 - 06.2018
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Education
High School Diploma -
Park Ridge Private High School
Long Beach, CASkills
- Security Equipment Operation
- Access Control Management
- Patrol operations
- Stationary surveillance
- Documentation
- Strong Communication Skills
- Exceptional customer service
Timeline
Security Officer
VetSec
05.2021 - Current
Customer Service Representative
Sitel
03.2019 - 05.2021
Personal Care Assistant
AAAHome Care
05.2018 - 09.2020
Security Supervisor
Allied Universal
04.2016 - 06.2018
High School Diploma -
Park Ridge Private High School