Open To Work
Georgette Hughes-Turner
Canal Winchester,OH
Summary
Dynamic Medical Assistant with extensive experience at Mt. Carmel East Hospital, adept in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and teamwork. Certified in BLS and skilled in performing diagnostic procedures, ensuring high-quality service in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Medical Assistant
Mt. Carmel East Hospital Occupatitonal Health and Wellness
09.2003 - 12.2025
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Managed patient records using electronic health record (EHR) systems to maintain accuracy and confidentiality.
Emergency Room Technician
Mt. Carmel East Hospital
01.1994 - 09.2003
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Performed quality assurance checks on medical equipment, promptly identifying and reporting any malfunctions or maintenance needs.
- Prepared patients for surgery or further diagnostic testing by inserting IV lines and foley catheters as required.
- Streamlined patient intake processes, enhancing workflow efficiency within the department.
Education
Diploma - Medical Assistant
Technology Educational College
Columbus OH09-1993
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Certified Occupational Hearing Conservationist
- NIOSH Spirometry Certified Pulmonary Function Test(PFT)
- Certified American Heart Association BLS for Healthcare Providers (CPR & AED) program
Timeline
Medical Assistant
Mt. Carmel East Hospital Occupatitonal Health and Wellness
09.2003 - 12.2025
Emergency Room Technician
Mt. Carmel East Hospital
01.1994 - 09.2003
Diploma - Medical Assistant
Technology Educational College