Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
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Georgette Palma Martinez

Sunnyvale,CA

Summary

Dynamic and results-driven professional with a proven track record at Madison Reed, adept in cosmetology and building positive rapport. Excelled in high-stress environments, demonstrated through rapid advancement at In-N-Out Burger and effective team leadership at McDonald's. Skilled in customer service and inventory management, consistently enhancing customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stylist

Madison Reed
Sunnyvale, CA
04.2024 - Current
  • Maintained the required licensing for the job.
  • Interacted with customers on a daily basis and built a relationship.
  • Answered clients' questions.
  • Sold retail products/membership accounts

High Level Cook

In-N-Out Burger
Sunnyvale, CA
03.2022 - 04.2024
  • Worked all positions
  • worked in a high-stress, fast-paced environment during the entirety of the shift.
  • Raised to the highest non-manager position, unless then a year.
  • Relied upon by managers due to being a high-level worker

Retail Sales Associate

outdoor supply hardware
Sunnyvale, CA
11.2023 - 03.2024
  • Assisted customers in product location.
  • Easily able to interact with customers.
  • Opened the store with the manager.
  • Maintained proper inventory of products on the floor.

Manager

McDonald's
Sunnyvale, CA
02.2018 - 03.2022
  • Supervised shift operation.
  • Organized employees' shift schedule.
  • worked all positions as needed.
  • In charge of open/closing procedures, including depositing and withdrawing of cash.
  • Maintained a positive attitude during stressful rushes during the shifts.
  • Able to adapt quickly to situations outside of my given position

Education

Cosmetologist - Cosmetology

Santa Clara Beauty College
Santa Clara, CA
10-2022

High School Diploma -

Homestead High School
Cupertino, CA
06-2020

Skills

  • Color theory expertise
  • Active listening
  • Multitasking and organization
  • Teamwork and collaboration
  • Upselling and cross selling
  • Hair styling
  • Customer service
  • Inventory management
  • Schedule management
  • Marketing
  • Trend awareness
  • Loss prevention
  • Hygienic operations
  • Product knowledge
  • Closing sales
  • Cosmetology
  • Building positive rapport

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Cosmetology License, Santa clara Beauty college, 5/23

Affiliations

  • Cooking
  • Home Clientele

Timeline

Stylist

Madison Reed
04.2024 - Current

Retail Sales Associate

outdoor supply hardware
11.2023 - 03.2024

High Level Cook

In-N-Out Burger
03.2022 - 04.2024

Manager

McDonald's
02.2018 - 03.2022

Cosmetologist - Cosmetology

Santa Clara Beauty College

High School Diploma -

Homestead High School
Georgette Palma Martinez