Georgi Vulchanov
Naples,United States
Summary
I am a highly organized and responsible individual who is dedicated to achieving the best outcomes in every situation. With over 10 years of experience in the industry, I have gained extensive knowledge of various customer needs and consistently delivered exceptional customer service. I am excited about the opportunity to bring my skills and dedication to your team.
Overview
4
4
years of professional experience
Work History
Server
Amore Ristorante
Naples, FL
01.2025 - Current
- Welcomed guests
- Presented up to 10 nightly specials with detailed descriptions, increasing guest engagement and sales
- Recommended and paired wines with menu selections to enhance the dining experience and drive revenue
- Performed tableside deboning of fish, demonstrating technical skill and attention to detail
- Managed large parties of up to 15 guests while maintaining exceptional service standards
- Decanted and served fine wines with proper technique and strong product knowledge
- Managed up to 4 tables simultaneously without compromising service quality
- Delivered exceptional fine dining service by anticipating guest needs and providing a personalized experience
- Trained new servers on menu offerings, service standards, and operational procedures.
SERVER
POST OFFICE CAFE
Provincetown, United States
06.2022 - 10.2025
- Served breakfast.
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Streamlined order processing to enhance speed of service during peak hours.
- Handled cash, operating cash registers, and managing payment transactions. Responsible for accurate cash drawer balance at the end of the shift.
SERVER
TIN PAN ALLEY
Provincetown, United States
05.2022 - 10.2024
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to streamline food preparation and presentation.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Maintained cleanliness and organization of dining areas in compliance with health standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
BARTENDER
MISTRALINO (ITALIAN RESTAURANT)
Provincetown, United States
06.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Bachelor's Degree - Strategic Planing
University Of National and World Economics
Sofia, Bulgaria06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Amore Ristorante
01.2025 - Current
SERVER
POST OFFICE CAFE
06.2022 - 10.2025
BARTENDER
MISTRALINO (ITALIAN RESTAURANT)
06.2022 - 09.2023
SERVER
TIN PAN ALLEY
05.2022 - 10.2024
Bachelor's Degree - Strategic Planing
University Of National and World Economics