Georgia Cooper
Mobile,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Store Manager
Men's Wearhouse
05.2005 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
Education
High School Diploma -
Baker High School
Mobile, AL Skills
- Accurate Cash Handling
- Order Supplies
- Time Management
- Oracle PeopleSoft
- Maximizing Profitability
- Store Opening and Closing Procedures
- Business Management Principles
- Customer Service
- Product and Service Sales
- Staff Training
Timeline
Store Manager
Men's Wearhouse
05.2005 - Current
High School Diploma -
Baker High School
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