Georgia Cox
Slidell,LA
Summary
I graduated in 2022 with a high school diploma. I attended the University of Louisiana at Lafayette, pursuing a nursing degree. I then transferred to Southeastern Louisiana University and decided to go a different route with my life than college. Now, I live in Denham Springs and am looking for a sustaining job. I have 3 years in the food and service industry. This experience gave me excellent customer service skills, hospitality, and sales abilities. I am very goal-oriented and bring an upbeat and focused attitude to every job I obtain. I am a quick leaner and give all of my effort to each job to ensure that I become an extraordinary asset to the company.
Overview
4
4
years of professional experience
Work History
Cashier, Food Preparer
Counter Culture Frozen Yogurt
07.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Guaranteed customer satisfaction by quickly delivering orders.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
Backwaiter
The Anchor
05.2023 - 07.2023
- Carried plates out from kitchen to customers in restaurant to aid the servers and keep service quick.
- prepared plates for customers in kitchen
- made sauces and other condiments needed in kitchen
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Supported needs of wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Facility Supervisor
University Of Louisiana At Lafayette Rec. Center
08.2022 - 05.2023
- Collaborated with other departments to foster efficient use of facility space and resources.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Utilized proper tools and materials to adhere to safety guidelines.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Regular Babysitter
Local Mother
08.2022 - 05.2023
- Demonstrated empathy and kindness to display positive character traits.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Employed positive reinforcement methods to encourage good behavior.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade.
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided safe transportation to and from school and extracurricular activities.
Snowball Stand Employee
Bayou Snowballs LLC
03.2020 - 05.2022
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Used cash register to tender change and process cash and credit card payments.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Prepped food items for later use to save staff time during busy hours.
- Communicated stand offerings and answered guest questions regarding orders.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Trained new employees and volunteers to operate cash register and properly prepare food.
- Created custom orders based on customer dietary preferences and dietary restrictions.
- Promptly handled all guest concerns, questions and complaints to boost customer service ratings
Education
No Degree - Nursing
University of Louisiana At Lafayette
Lafayette, LANo Degree - Nursing
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
Northshore High School
Slidell, LA05.2022
Skills
- Merchandise Sales
- Cash Register Operations
- Cleaning
- Adaptable and Flexible
- Work Task Prioritization
- Social Perception
- Critical Thinking
- Service Minded
- Feedback Acceptance
- Guest Satisfaction
- Time Management
- Following Directions
Timeline
Cashier, Food Preparer
Counter Culture Frozen Yogurt
07.2023 - 09.2023
Backwaiter
The Anchor
05.2023 - 07.2023
Facility Supervisor
University Of Louisiana At Lafayette Rec. Center
08.2022 - 05.2023
Regular Babysitter
Local Mother
08.2022 - 05.2023
Snowball Stand Employee
Bayou Snowballs LLC
03.2020 - 05.2022
No Degree - Nursing
University of Louisiana At Lafayette
No Degree - Nursing
Southeastern Louisiana University
High School Diploma -
Northshore High School
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