Georgia Dixon
Apopka,FL
Summary
Self motivated individual, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, record keeping and problem solving. Always Outgoing when greeting and communicating with others to maintain a positive atmosphere.
Overview
6
6
years of professional experience
Work History
Front Desk Night Auditor
Ramada Plaza Hotel
Orlando, FL
02.2021 - 03.2024
- Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions.
- Processed check-ins and check-outs of guests accurately in the hotel's computer system.
- Balanced daily revenue and prepared end-of-shift reports for management review.
- Verified valid forms of payment including credit cards, cash, checks, or other authorized methods.
- Facilitated successful front desk operations for high-volume hotel.
Customer Service Coordinator
Couture Medical Spa
Orlando , FL
07.2018 - 04.2020
- Provided customer service assistance to customers via phone and email.
- Developed relationships with customers to ensure satisfaction.
- Managed daily tasks such as scheduling appointments, handling paperwork, filing documents.
- Audited customer account information to identify issues and develop solutions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Consulted with customers regarding needs and addressed concerns.
Education
High School Diploma -
Cortiva Health College
Maitland, FLSkills
- Balancing accounts
- Guest Services
- Credit and cash payments
- Reception Management
- Account Balancing
- Customer Assistance
- Data entry expertise
- Customer service satisfaction
References
1.Ameena Mckenny
Ameena.Mckennyramada@yahoo.com
321-418-1215
2. Devin Joseph
Devin.Joseph@gmail.com
917-654-1516
3. Zachary lemons
813-517-5103
B1zlemons@icloud.com
Timeline
Front Desk Night Auditor
Ramada Plaza Hotel
02.2021 - 03.2024
Customer Service Coordinator
Couture Medical Spa
07.2018 - 04.2020
High School Diploma -
Cortiva Health College
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