Georgia Omovudu
Milwaukee,WI
Summary
Results-driven professional with experience in customer service and front desk operations. Known for strong attention to detail and time management skills, contributing to improved appointment scheduling and faster complaint resolution. Aiming to leverage expertise to elevate customer experiences and operational efficiency. Dedicated with a proven ability to resolve inquiries efficiently. Strong communication and problem-solving skills enhance customer satisfaction and streamline processes.
Overview
6
6
years of professional experience
Work History
Call Center Representative
Zizzl Health
Milwaukee, Wisconsin
05.2021 - Current
- Efficiently resolved customer inquiries by employing strong communication and problem-solving techniques.
- Documented customer interactions in call management system to maintain data integrity.
- Collaborated with team members to improve service delivery and elevate customer satisfaction levels.
- Streamlined complaint handling processes, resulting in faster resolution times.
Front Desk Associate
Bachman Furniture
Milwaukee, Wisconsin
03.2020 - 04.2021
- Managed front desk operations, ensuring smooth visitor check-in and check-out processes.
- Coordinated appointment scheduling for clients and staff, optimizing time management and efficiency.
- Processed payments accurately, handling cash and electronic transactions with attention to detail.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
Education
Associate of Arts -
MATC
MilwaukeeGraphic Design
UW Stout
Menomonie, WISkills
- Customer service
- Communication skills
- Time management
- Team collaboration
- Data entry
- Problem resolution
- Attention to detail
Timeline
Call Center Representative
Zizzl Health
05.2021 - Current
Front Desk Associate
Bachman Furniture
03.2020 - 04.2021
Associate of Arts -
MATC
Graphic Design
UW Stout