Georgia Kyrie' Wake
Derby,KS
Summary
I am a highly-motivated pharmacy technician with a desire to take on new challenges. I possess a strong worth ethic, am adaptable and have exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I come with 15 years of management/lead skills. I am proficient in scheduling and training multiple technicians, interns and pharmacists while prioritizing and delegating tasks, working alongside my team to accomplish the day to day work load.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inpatient Pharmacy Technician
Robort J Dole VA Medical Center
09.2023 - Current
- Dispensed and procured medicinal products and supplies used in hospital.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Maintained patient and medication records in compliance with government regulations and department policies and procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Developed and implemented improvements to pharmacy organization system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and made IV and Chemo meds in BD IV Prep with complete accuracy, to include any extra supplies not stated, but needed when following written instruction.
- Ran prepared IVs/Chemo's to the destination needed to best take care of the patient, our veterans, promptly.
- Made med runs quickly and efficiently to all areas of the hospital containing the BD Pyxis machine, in an effort to best take care of the need of our veterans.
- Maintained good dating on meds in the BD Pyxis machine, taking ownership of accountability of the machine inventory in multiple Pyxis machines throughout the hospital.
- Adhered to all safety protocols when handling hazardous materials.
- Proficiently pulled meds multiple times a day to ensure med runs needing made were prompt and on time
- Reviewed stock levels and placed orders for additional supplies as needed.
- Checked in and put away the daily order in a quick manner.
Pharmacy Technician
Wal-Mart Pharmacy
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided direct assistance to customers, resolving problems related to order placement, system navigation, and item location.
- Entered and processed patients' prescriptions into Connexus
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Supported pharmacist by dispensing prescriptions and offering guidance on medication-related matters, attending to customer inquiries.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Operations Manager
Walgreens Boots Alliance
05.2021 - 06.2023
- Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
- Resolved customer complaints promptly while maintaining a high level of professionalism.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Collaborated with the Pharmacy manager and store manager to maintain daily operations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Addressed patient concerns regarding vaccines by sharing accurate information on efficacy and safety records, additionally administering vaccinations upon patient's request.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Developed policies and procedures for effective pharmacy management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created and initiated a model for leadership development, coaching, and team management that resulted in the promotion of staff to more senior roles.
- Ensured adherence to guidelines for HIPAA, benefits administration, and general liability by developing and updating policies and procedures.
- Spearheaded and implemented new projects to expand scope of engagement.
- Provided ongoing monitoring of staff performance and took immediate action to address any issues.
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
06.2011 - 05.2021
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Answered patients' questions and troubleshot prescription issues.
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked automated medication dispensing equipment, baker cells and yuyama cells both.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Reviewed and verified customer information and insurance provider information.
- Advocated for patients' compliance with medication guidelines.
- Set up and modified patient profiles to include current medications and insurance details.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Developed and implemented improvements to pharmacy organization system.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Coordinated verification and filling of more than 500 prescriptions daily prescriptions in high-volume retail pharmacy environment.
Pharmacy Technician
Walgreens Boots Alliance
10.2009 - 06.2011
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into IC+.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
High School Diploma -
Neeton High School
05.2007
PTCB - Pharmacy Technician
Pharmacy Technician Certification Board
11.2011
Skills
- Team Coordination via creating schedules, monitoring requests off and finding coverage for call-outs when necessary
- Time Management with a strong understanding of Prioritization
- Organizational Skills with Attention to Detail and Accuracy
- Resolving Complaints
- Pharmacy and Customer Records Management
- Drug Inventory Management
- IV Compounding/ Admixtures via Sterile Technique
- Safe Chemical Handling
- Safety Protocols and Risk Management
- Medication Dispensing and Storage
- Monitoring Therapeutic Effectiveness via MTMs
- Drug Utilization Review
- Data Entry with Patient Profile Setup, Insurance Verification and Payment processing
Certification
- Kansas State licensed pharmacy Technician : September 15, 2010 license # 14-10154
- CPhT - Certified Pharmacy Technician: PTCB November 21, 2011 license # 10240281
- KTracs advocate and pharmacist delegate: assigned April 26, 2018
- Immunization Administration Training - December 2020
- Kansas Webiz access maintained: December 2020
- CPR Training - December 2020, renewal kept every 2 years
- MTM Trained January 2022
- USP 795- nonsterile compounding trained
- USP 797- sterile compounding trained
- USP 800- Hazardous Medication Handling trained
- 340B and other assistance programs for government and non government funding patients.
Timeline
Inpatient Pharmacy Technician
Robort J Dole VA Medical Center
09.2023 - Current
Pharmacy Technician
Wal-Mart Pharmacy
06.2023 - Current
Pharmacy Operations Manager
Walgreens Boots Alliance
05.2021 - 06.2023
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
06.2011 - 05.2021
Pharmacy Technician
Walgreens Boots Alliance
10.2009 - 06.2011
High School Diploma -
Neeton High School
PTCB - Pharmacy Technician
Pharmacy Technician Certification Board
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