Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Georgina Diaz

Visalia,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.


Overview

5
5
years of professional experience

Work History

Barista

Dutch Bros
05.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Promoted additional items with beverages, increasing store sales.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Cashier

Taco Bell
03.2018 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Forklift Operator

Amazon
12.2020 - 01.2021
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Education

GED -

Visalia Adult School
Visalia, CA
06.2024

Skills

  • Infection Prevention
  • Plates Presentation
  • Opening and Closing Coordination
  • Operation and Control
  • Excellent Memory
  • Team Player
  • Team Leadership
  • Exceptional Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Barista

Dutch Bros
05.2022 - Current

Forklift Operator

Amazon
12.2020 - 01.2021

Cashier

Taco Bell
03.2018 - 09.2022

GED -

Visalia Adult School

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Georgina Diaz