Hi, I’m
Aliyah Pyram
Staten Island,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
4
years of professional experience
Work History
Starbucks
Barista
06.2022 - Current
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Gap Inc
Retail Sales Associate
02.2020 - 12.2020
Job overview
- Stock shelves with products
- Exchange merchandise for customers and accept returns
- Maintain knowledge of current sales and promotions, policies regardingpayment and exchanges, and security practices
- Compute sales prices, total purchases and receive and process cash orcredit payments.
Education
Williamsburg Charter High SchoolBrooklyn, NY
High School Diploma
06.2023
Skills
- Customer Relations
- Computer Competence
- Resolving Complaints
- Prevention Strategies
- Clean and Sanitize
- Sales Expertise
- Food Preparation and Safety
- Smoothie Making
- Infection Prevention
- Drink Consistency
- Station Preparation
- Coffee and Tea Expertise
- Sandwich Preparation
- Espresso Machine Operation and Maintenance
- Speaking
- Scheduling
- Paperwork Processing
- Data Entry
- Clerical Support
- Computer Proficiency
- Documentation
Timeline
Barista
Starbucks
06.2022 - Current
Retail Sales Associate
Gap Inc
02.2020 - 12.2020
Williamsburg Charter High School
High School Diploma