Assisted management team in developing operational strategies that improved overall store performance.
Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
CNA
Stone Oak Senior Living
San Antonio, TX
09.2020 - 05.2021
Educated patients on self-care techniques that would help them maintain their independence.
Performed vital sign assessments, such as taking blood pressure and temperature.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Facilitated communication between patients, family members, and healthcare professionals.
Teacher
Immaculate Conception Catholic Daycare
San Antonio, TX
08.2019 - 09.2020
Developed lesson plans and activities to engage children in learning.
Encouraged creativity through art projects and storytelling.
Observed behavioral issues to alert parents or guardians.
Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
Personal Assistant
The Cisneros Family
San Antonio, TX
05.2019 - 05.2020
I assisted the former mayor of San Antonio with special projects as needed by researching topics, organizing data, and summarizing findings.
Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Assisted in planning and coordinating events, from small meetings to large corporate gatherings that focused on the community.
Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Education
Bachelor of Arts - General Studies
Texas A&M University
San Antonio, TX
05-2025
Skills
Team leadership
Effective communication
Event coordination
Staff supervision
Creative lesson planning
Languages
Spanish
Native/ Bilingual
Activities and Volunteering
Religious Education Teacher (CCD program) Sacred Heart Church, San Antonio, Texas - Sept.2023-Present - Designed and led weekly faith-baised lessons for middle and high school students, fostering moral development and community values. -Collaborated with parents to support student growth and participation in sacraments. -Developed age-appropiate curriculum aligned with Catholic teachings and diocesan guidelines. -Engaged diverse learners through interactive teaching, multimedia resources, and group discussions.
Church Raffle Organizer Sacred Heart Church, San Antonio,Texas.- Year-Round Planning, 2024. - Co-led planning and execution of a major parish raffle as part of the annual church festival, raising over $180,000 in funds for church operations and community programs. -Promoted raffle participation through social media, email outreach, and church bulletins, helping increase community turnout.
Creative Arts Sacred Heart Church, San Antonio,Texas. 2005-Present. -Choreographer: Designed and led liturgical and cultural dance performances for parish events and festivals, engaging youth and adult volunteers. -Theatre Performer: Actively participated in parish theatre productions, contributing to script interpretation, rehearsals, and live performances that promoted community spirit and faith-based storytelling. - Founder & Choir Director: Established and led a youth choir, selecting music, coordinating rehearsals, and directing performances for Mass and parish events.
Confirmation Retreat Leadership Sacred Heart Church, San Antonio,Texas. 2017-Present -Served as a core team member for the parish Confirmation program, supporting the spiritual formation of high school students for over four years. -Facilitated small-group discussions, testimonies, and reflection sessions to guide candidates in preparing for the sacrament of Confirmation.
Special Services Associate/Order Fulfillment Associate at The Home Depot Store 0680Special Services Associate/Order Fulfillment Associate at The Home Depot Store 0680