Cindy Harris
Greenwd,Indiana
Summary
A business owner for over 30 years managing employees and dealing with customers scheduling all the jobs estimating all the jobs
Overview
38
38
years of professional experience
Work History
Front End Supervisor
Kroger
Greenwood, IN
06.2021 - Current
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
Small Business Owner
A Magic Touch
Columbus, In And Greenwood, In
05.1986 - Current
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Improved cash flow with diligent accounts receivable management, reducing delinquencies and bad debt writeoffs.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Education
Accounting And Business Management Mary Firefighti
Business management, accounting, fire fighting
Skills
- Price Verification
- Staff Management
- Time Management
- Fraud Prevention
- Opening and Closing Procedures
- Cash Register Operation
- Training and Mentoring
- Staff Supervision
- Team Supervision
- Team leadership
- Customer service excellence
- Employee motivation
- Staff training
- Problem-solving abilities
- Loss Prevention
- Financial Recordkeeping
- Complaint Resolution
- Customer Service
- File Management
- Cash Counting
- Operations
- Problem-Solving Skills
- Sales Coaching
- Listening Skills
- Word Processing
- Financial Management
- Workflow Management
- Attention to detail
- Organizational skills
- Budgeting and finance
- Adaptability and flexibility
- Sales Leadership
- Policy Enforcement
- Calendar and Scheduling Software
- Employee Training
- Cash Drawer Reconciliation
- Cash Handling and Reconciliation
Timeline
Front End Supervisor - Kroger
06.2021 - Current
Small Business Owner - A Magic Touch
05.1986 - Current
Indiana Business College Fire Academy - , Accounting And Business Management Mary Firefighti