Georgina Gustave

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Total commitment to superior customer/patient service. Ability to multi-task with ease in high-volume, fast-paced environment. Extremely resourceful and creative in problem-solving. Sensitivity to confidential information; knowledge of medical terminology.

• Supervisor Lab Clerk, Mount Sinai Morningside Hospital, New York, NY, 2021, Present, Check clinical requisitions, Upholding health and safety protocols, Implements new programs, test methods, and instrumentation, Completes operational requirements by scheduling and assigning employees, Counsels and disciplines employees as needed to achieve productivity and goals, Adheres to specimen test preparation and procedures, Maintains medical laboratory staff by recruiting, selecting, orienting and training employees
• Lab Clerk, Mount Sinai Morningside Hospital, New York, NY, 2020, 2021, Received and process specimens, Aliquot and distribute specimens for reference laboratories, Ensure quality and quantity of specimen for references laboratories, Direct physicians / nurses on proper collections of specimens, Train new co-worker on the standard workflow of the laboratory, Perform equipment maintenance, Data entry, Customer care, Verification of quality assurance logs
• Accessioner, Lenco Diagnostic Laboratory, Brooklyn, NY, 2013, 2020, Set up and run lab requests, Schedule appointments in a timely fashion, Dispatch Pickups, Exercise judgment in evaluating and reporting results in consultation with pathologists, Perform equipment maintenance, Data entry
• Kindergarten Para-Professional, St. Francis of Assisi School, Brooklyn, NY, 2006, 2013, Assisted the teacher with instructional activities, Alerted teacher to special needs of individualized students, Helped maintain order in classroom, Monitored students' progress, Prepared instructional materials, Assisted in providing individual as well as small group instruction to academically challenged students
• Receptionist, Cabrini Medical Center, Manhattan, NY, 2005, 2006, Scheduled appointments, maintain and update appointment calendars, Filed and maintained patient's records, Operated telephone switchboard to answer, screen, and forward calls, Maintained HIPPA laws, Greeted all patients entering the establishment, determined nature and purpose of visit, and direct or escort them to specific destinations within the medical center., Faxed important medical records to designated areas as requested

• Certified CRCST, HSPA - 2024 (Provisional)
• Decontamination and Sterilization of Medical Devices- World Health Organization - (2024)
• Medical Equipment Electrical Safety Testing- World Health Organization-(2024)