Georgina Jeffries
Crossville,TN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Server
Cracker Barrel
07.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Ruby Tuesday
08.2016 - 03.2019
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Laboratory Technician
CSL Plasma
11.2008 - 02.2011
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Troubleshot and resolved equipment and process issues.
Education
College Student - Elementary Education
Roane State Community College
Harriman, TN12-2021
Associate of Applied Science - Laboratory Technician
MedVance
Cookeville, TN08-2008
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Positive and professional
- Reliable and Responsible
- Warm and Friendly
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
Timeline
Server
Cracker Barrel
07.2019 - Current
Server
Ruby Tuesday
08.2016 - 03.2019
Laboratory Technician
CSL Plasma
11.2008 - 02.2011
College Student - Elementary Education
Roane State Community College
Associate of Applied Science - Laboratory Technician
MedVance
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