Georlynda Pierre
Irvington,NJ
Summary
Detail-oriented and dedicated professional with extensive experience as a Security Supervisor, as well as expertise in home health aide services and crisis prevention. Possesses strong management skills with a proven ability to lead teams effectively while ensuring safety and compliance. Committed to delivering high-quality patient care and applying critical thinking skills in fast-paced environments. -
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
Securitas Security Services
04.2022 - Current
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Activity Therapist
The NJ ECC
11.2021 - 06.2022
- Promoted group-based interactions, providing support for clients requiring special modifications or considerations.
- Evaluated patient progress regularly, adjusting therapy plans accordingly for optimal results and continuous improvement.
- Provided ongoing support to families of patients by addressing concerns and offering guidance on how to assist their loved ones at home.
- Maintained thorough documentation of each session''s progress notes, ensuring accurate record-keeping for continuity of care.
Customer Service Representative
Burlington Coat Factory Outlet
08.2018 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Licensed Practical - Nursing
Lincoln Technical Institute - Edison
Iselin07.2024
High School Diploma -
Irvington High School
Irvington, NJ06.2018
Skills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Vital signs monitoring
- Medical Documentation
- Medication Administration
- Direct Patient Care
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
Certification
- First Aid/CPR Certified
Languages
French
Native or Bilingual
Timeline
Security Supervisor
Securitas Security Services
04.2022 - Current
Activity Therapist
The NJ ECC
11.2021 - 06.2022
Customer Service Representative
Burlington Coat Factory Outlet
08.2018 - 09.2021
Licensed Practical - Nursing
Lincoln Technical Institute - Edison
High School Diploma -
Irvington High School
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