Geovanny Davila
Hartford,CT
Summary
Dynamic Valet Supervisor at LAZ Parking with a proven track record in staff training and development, enhancing customer satisfaction through effective communication. Expert in cash handling and multitasking, I streamlined vehicle retrieval processes, significantly improving operational efficiency while fostering a collaborative team environment. Committed to maintaining high safety and service standards.
Overview
7
7
years of professional experience
Work History
Valet Supervisor
LAZ Parking
09.2018 - Current
- Assisted in daily operations by managing vehicle parking assignments and ensuring efficient flow of traffic.
- Supported team members by providing training on customer service protocols and safety procedures.
- Developed familiarity with parking management systems to enhance operational efficiency and accuracy.
- Collaborated with staff to resolve guest concerns, maintaining high standards of customer satisfaction.
- Monitored parking areas for security and safety compliance, ensuring adherence to established guidelines.
- Adapted quickly to changing conditions, demonstrating flexibility in handling diverse customer requests.
- Contributed to team efforts by maintaining cleanliness and organization of parking facilities and surroundings.
- Engaged with guests proactively, providing information about services offered and local attractions.
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Education
GED -
School District #1
Hartford, CTSkills
- Multitasking proficiency
- Staff training and development
- Cash handling expertise
- Delegation and supervision
Languages
Spanish
Native or Bilingual
Timeline
Valet Supervisor
LAZ Parking
09.2018 - Current
GED -
School District #1
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