Gerald Contreras Munguia
Highland,CA
Summary
Highly-motivated, reliable hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Neighborhood Walmart
Loma Linda, CA
08.2020 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Identified and quickly handled spill clean-up.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Organized carts in bay after returning from parking lot.
- Retrieved carts from docking areas in retail parking lots.
- Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
- Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
- Checked carts for defects and wheels for malfunctions.
Volunteer
San Bernardino County Sheriff's Department
San Bernardino, CA
03.2019 - 04.2022
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Education
High School Diploma -
Citrus Valley High School
Redlands, CA06.2022
Skills
- Product Sales
- Sales Development
- Payment Processing
- Business Development
- Time Management
- Cash Handling
- Merchandising Knowledge
- Meeting Deadlines
- Teamwork and Collaboration
- POS System Operation
- Positive and Professional
- Multi-Tasking Strength
- Store Opening and Closing
- Self-Checkout Assistance
- Cash Register Operation
- Customer Service
- Energetic Self-Starter
- Excellent Communication Skills
- Stocking and Replenishing
- Money Handling
- Cart Collection
- Positive Attitude
- Strong Work Ethic
- Detail-Oriented
- Public Service
- Accident Scene Documentation
- Report Writing
- Officer Training
- Crowd Control
- Municipal Codes
- Community Education
- Suspicious Activity Monitoring
- Defensive Tactics
- Evidence Identification
- Critical Thinking
- Community Relations
- Verbal and Written Communication
- Surveillance
- Crime Prevention
- Interrogation Techniques
- Individual Surveillance
- Criminal Investigations
- Protecting People and Property
- Emergency Response
- Team Building and Development
- Public Relations
- Decision-Making
- Weapons Training
- First Aid
Certification
- CPR, American Heart Association - 2021
Timeline
Sales Associate
Neighborhood Walmart
08.2020 - Current
Volunteer
San Bernardino County Sheriff's Department
03.2019 - 04.2022
High School Diploma -
Citrus Valley High School
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