Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerald Ogle

Olathe,KS

Summary

Dynamic and results-driven professional with extensive experience as a Rail Conductor at Union Pacific Railroad. Proven leadership and critical decision-making skills, ensuring efficient operations and crew safety. Recognized for maintaining high passenger satisfaction as an Uber Rideshare Driver, leveraging strong communication and multitasking abilities to enhance service quality.

Overview

24
24
years of professional experience

Work History

Rideshare Driver

Uber
Olathe, KS
03.2018 - Current
  • Resolved customer issues promptly and professionally, ensuring a positive experience.
  • Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
  • Maintained high ratings from passengers for cleanliness, safety, and customer service.
  • Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
  • Utilized feedback from passengers to improve service and address any shortcomings.

Rail Conductor

Union Pacific Railroad
10.2005 - 02.2018
  • Managed daily operations of train crews and train consist for optimized efficiency.
  • Completed paperwork for Waybills, hazardous materials, and RSSM materials accurately.
  • Ensured accurate entry of Engineer and Conductor hours of service into the system.
  • Instructed engineers on train movements to facilitate assembly and disassembly in yards.
  • Conducted federal air tests and performed minor repairs during transit.
  • Executed switching operations and moved railcars within the yard and main line.
  • Coordinated safe transportation of cars to and from industry along with crew safety.
  • Operated remote control locomotives for yard switching and industry tasks.

Rail Conductor

Kansas City Southern Railroad
Kansas City, MO
03.2001 - 10.2005
  • Same job description as with Union Pacific

Education

Railroad Conductor Certification Program -

National Academy of Railroad Sciences
Overland Park, KS
11.2000

Skills

  • Interpersonal skills
  • Communication skills
  • Leadership abilities
  • Multitasking proficiency
  • Critical decision-making

Timeline

Rideshare Driver

Uber
03.2018 - Current

Rail Conductor

Union Pacific Railroad
10.2005 - 02.2018

Rail Conductor

Kansas City Southern Railroad
03.2001 - 10.2005

Railroad Conductor Certification Program -

National Academy of Railroad Sciences

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