Gerald Orrison
Altamonte Springs,FL
Summary
Organized and dependable candidate offering 10+ years of customer facing sales experience. Goal oriented problem solver with expertise in team improvement.
Overview
17
17
years of professional experience
Work History
Secondary Market Manager
CoolStuffInc LLC
02.2018 - Current
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profitability through effective sales strategy and business planning.
- Researched and developed new opportunities with existing products.
- Oversee and maintain shipping deadlines, inventory, and multiple online marketplaces.
Retail Assitant Manager
TCC Wireless (T-Mobile Authorized Retailer)
02.2016 - 02.2018
- Coordinated regular meetings to review activities and develop business operations.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Consultant/Home Solutions Consultant
AT&T Wireless
02.2010 - 11.2015
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Coach and develop skills with peers and translate management expectations to sales strategy.
Retail Store Manager
Cellular Express Plus (AT&T Authorized Retailer)
01.2007 - 02.2010
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Cashier
Publix Supermarkets Store
08.2007 - 12.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - General Studies
Brevard Community College
Cocoa, Florida08.2007
Skills
- Strategic Planning
- Lead Prospecting
- Schedule Coordination
- Client Relations
Accomplishments
Summit Silver Award as Home Solutions Consultant at AT&T Wireless
Avid card gamer
Tournament focused competitive player. Community building and problem solving.
Timeline
Secondary Market Manager
CoolStuffInc LLC
02.2018 - Current
Retail Assitant Manager
TCC Wireless (T-Mobile Authorized Retailer)
02.2016 - 02.2018
Sales Consultant/Home Solutions Consultant
AT&T Wireless
02.2010 - 11.2015
Cashier
Publix Supermarkets Store
08.2007 - 12.2009
Retail Store Manager
Cellular Express Plus (AT&T Authorized Retailer)
01.2007 - 02.2010
Associate of Arts - General Studies
Brevard Community College
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