Gerald Orrison
Altamonte Springs,FL
Summary
Organized and dependable candidate offering 10+ years of customer facing sales experience. Goal oriented problem solver with expertise in team improvement.
Overview
17
17
years of professional experience
Work History
Secondary Market Manager
CoolStuffInc LLC
Maitland, Florida
02.2018 - Current
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profitability through effective sales strategy and business planning.
- Researched and developed new opportunities with existing products.
- Oversee and maintain shipping deadlines, inventory, and multiple online marketplaces.
Retail Assitant Manager
TCC Wireless (T-Mobile Authorized Retailer)
Orlando, Florida
02.2016 - 02.2018
- Coordinated regular meetings to review activities and develop business operations.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Consultant/Home Solutions Consultant
AT&T Wireless
Orlando, Florida
02.2010 - 11.2015
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Coach and develop skills with peers and translate management expectations to sales strategy.
Retail Store Manager
Cellular Express Plus (AT&T Authorized Retailer)
Titusville, FL
01.2007 - 02.2010
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Cashier
Publix Supermarkets Store
Cocoa, Florida
08.2007 - 12.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - General Studies
Brevard Community College
Cocoa, Florida08.2007
Skills
- Strategic Planning
- Lead Prospecting
- Schedule Coordination
- Client Relations
Accomplishments
Summit Silver Award as Home Solutions Consultant at AT&T Wireless
Avid card gamer
Tournament focused competitive player. Community building and problem solving.
Timeline
Secondary Market Manager
CoolStuffInc LLC
02.2018 - Current
Retail Assitant Manager
TCC Wireless (T-Mobile Authorized Retailer)
02.2016 - 02.2018
Sales Consultant/Home Solutions Consultant
AT&T Wireless
02.2010 - 11.2015
Cashier
Publix Supermarkets Store
08.2007 - 12.2009
Retail Store Manager
Cellular Express Plus (AT&T Authorized Retailer)
01.2007 - 02.2010
Associate of Arts - General Studies
Brevard Community College