GERALDA CALHOUN
Philadelphia,Pa
Summary
Seasoned professional with a robust background in financial services, non-profit organizations, administrative roles, insurance, and property management. Demonstrates exceptional verbal and written communication skills, complemented by strong customer service and organizational abilities. Known for effective time management and a keen mathematical aptitude, consistently delivering high-quality work within deadlines. Committed to fostering positive relationships and driving operational excellence across diverse industries.
Overview
26
26
years of professional experience
Work History
Accounts Receivable Accountant
Community Legal Services
PHILADELPHIA, PA
01.2024 - Current
- Managed invoicing processes to ensure timely billing and collections, tracked funds, prepared deposits and ACH's, maintained tracking tools for multi-funded projects, ensuring expenses align with approved budgets and cost allocation plans.
- Conducted detailed analysis of active grants and contracts to ensure compliance with GAAP requirements, assisted in annual budget preparation while managing accounts receivable activities.
- Analyzed aging and financial reports for funders to prioritize follow-up actions on overdue accounts, maintained integrity of general ledger and chart of accounts.
- Facilitated audit processes, ensuring all documentation related to accounts receivable was readily available for external auditors review, ensured timely revenue recognition and accurate financial data, reconciling regularly to the general ledger and grant records.
- Participated in policy review and recommend improvements to strengthen financial controls and efficiency, collaborated with legal staff to streamline payment processing workflows, and performed other duties as assigned related to grant financial analysis, contracts, and compliance.
Accounts Receivable & Contracts Supervisor
Urban Affairs Coalition
PHILADELPHIA, PA
09.2020 - 12.2023
- Ensured the input of all invoices in MIP each month for all programs, monitored financial condition, generated aging reports, analysis and managed KPI process for Fiscal department.
- Reviewed and quality checked monthly billing and cash receipts, monitored daily workflow of staff, maintained records, created reports, and submitted contracts in accordance with federal, state, and city guidelines, streamlined operational workflows, improving efficiency in service delivery and project execution.
- Worked with funders on payment of invoices, resolved escalated AR issues, submitted RFP’s for grant approval, applied payments, prepared journal entries, researched unpaid invoices, maintained and applied donor funds.
- Prepared borrowing base and cash flow report for our lenders each month, forecast revenue for accounts receivable daily, ensured all batches were completed or recorded in a timely manner.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks, conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Senior Billing Analyst
Harmelin Media
BALA CYNWYD, PA
08.2013 - 08.2020
- Prepare and disperse client invoices, enter credit/debits, post client payments and process reconciliations.
- Interact heavily with vendors and media buyers to investigate and resolve discrepancies in a timely manner and assure timely and accurate payment and billing.
- Verified accuracy of accounts payable payments, resulting in 90% reduction in payment errors and check reissues.
- Maintain and update client account information, generate reports as needed, assist with accounts payable and receivable, assisted junior level analysts, and perform administrative duties as required.
Premium Billing Analyst
Reliance Standard Life Insurance Company
PHILADELPHIA, PA
07.2010 - 04.2013
- Analyzed and resolved premium payment discrepancies that were not posted by the processing center due to contract, rate or reporting issues.
- Verified employee data to maintain changes in coverage and track policy additions, terminations, increases and decreases to ensure accurate billing and receivables.
- Perform audit of policies to ensure proper allocation of premiums, verified correct commission payments to Agents, prepared check requests, processed wire/ACH payments and created batches. Maintained internal check logs, performed reconciliations to stabilize workflow management, performed a diversified range of duties as needed.
BILLING COORDINATOR
COUNCIL FOR RELATIONSHIPS
PHILADELPHIA, PA
10.2007 - 03.2010
- Oversaw all accounting, billing and collections process for prominent non profit counseling and training organization; liaison between clinicians, and external accounting firm regarding tuition, training and development, seminars, donations, fee increases and reductions.
- Generated and mailed insurance statements and invoices, maintained and updated demographics, ICD-9 and DSM codes in Great Pains and Crystal Reports, resolved insurance billing and accounting discrepancies for headquarters clients, and 12 satellite offices.
- Perform reconciliations for month end close, prepare and submit bank deposits, initiate refunds, and write-offs, assist administrative staff with reception coverage and a host of other duties as needed.
ACCOUNTS RECEIVABLE SPECIALIST
TENET HEALTHCARE
PHILADELPHIA, PA
01.2004 - 09.2007
- Responsible for the resolution of accounts that are not paid in full and per the established contract by means of online tools and telephone contact with government agencies, and third-party payers.
- Responsible for claim resubmission, reconciliation identifying underpayment trends, counseled and provided patients with alternate methods of reimbursement after insurance company payments or responses.
- Analyze open receivables to ensure adherence to contract terms, resolve coding issues, coordinate refunds and submit follow up of appeals in a timely fashion.
ACCOUNTS RECEIVABLE ASSOCIATE
ONE BEACON INSURANCE GROUP
PHILADELPHIA, PA
03.2000 - 02.2003
- Acted as a liaison for the Vice President of Marketing, the Branch offices and Underwriting to advise on status of accounts, premium, endorsement and auditing issues.
- Researched and resolved complex contract, accounting, and policy issues on receivable balances 60 days or greater.
- Administered accounting activities including payment processing and invoicing, journal entries, reconciliation, cash adjustments, cash balancing, month end close, and cash suspense investigations for over 200 agents and subsidiaries.
- Reduced outstanding receivables for increased financial stability by effectively managing accounts and pursuing collections and a host of other duties as assigned.
Education
Associate of Arts - Psychology
Manor College
Jenkintown, PA05.2020
High School Diploma -
Martin Luther King High School
Philadelphia06.1996
Skills
- Ability to operate the following software and equipment, MS Suite, Oracle, Netsuite, Sage, Legal Server, Concur, Salesforce, Billcom, AS400, Sharepoint, Advantage Pro, Access database, Great Plains, Crystal Reports, Power Point, Internet, Outlook, Lawson, JP Morgan, eCMS, Workbench, MIP, Deltek Vantage, SMS System, and MRI
Timeline
Accounts Receivable Accountant
Community Legal Services
01.2024 - Current
Accounts Receivable & Contracts Supervisor
Urban Affairs Coalition
09.2020 - 12.2023
Senior Billing Analyst
Harmelin Media
08.2013 - 08.2020
Premium Billing Analyst
Reliance Standard Life Insurance Company
07.2010 - 04.2013
BILLING COORDINATOR
COUNCIL FOR RELATIONSHIPS
10.2007 - 03.2010
ACCOUNTS RECEIVABLE SPECIALIST
TENET HEALTHCARE
01.2004 - 09.2007
ACCOUNTS RECEIVABLE ASSOCIATE
ONE BEACON INSURANCE GROUP
03.2000 - 02.2003
Associate of Arts - Psychology
Manor College
High School Diploma -
Martin Luther King High School