Geraldin Boyardi

Third-party e-commerce company managing Amazon, eBay, and Walmart sales channels.

• Supervise daily operations across Amazon, eBay, and Walmart seller accounts, ensuring timely and accurate order fulfillment.
• Oversee the entire order lifecycle—from picking to shipping—maintaining high accuracy and customer satisfaction rates.
• Lead customer service efforts for all platforms, resolving inquiries and issues promptly to maintain positive buyer ratings.
• Manage warehouse operations including receiving, inventory control, and space optimization to support supply chain efficiency.
• Conduct inventory audits and track stock levels to align with sales demand and storage capacity.
• Translate verbal and written communications for leadership and staff as the sole bilingual team member, ensuring clear cross-language collaboration.
• Analyze sales performance data to identify trends and inform business decisions.
• Develop and implement basic marketing strategies to boost product visibility and sales across online marketplaces.
• Assisted in training new team members on operational procedures and safety protocols.
• Collaborated with team to maintain clean and organized work environment.

Luxury hotel and event venue hosting weddings, corporate functions, and private celebrations.

• Set up event spaces for weddings, corporate gatherings, and private parties, ensuring all tables, décor, and service stations met event specifications and hotel standards.
• Welcomed and attended to guests throughout events, providing high-level customer service in a fast-paced, formal setting.
• Coordinated with kitchen and banquet staff to ensure timely food and beverage service.
• Maintained a professional and courteous demeanor while addressing guest needs and special requests.
• Managed post-event breakdown and cleanup, ensuring all areas were spotless and reset for future use.
• Supported team efficiency by quickly adapting to changes and multitasking during high-volume events.

Worked during large-scale events including concerts, sports games, and corporate gatherings.

• Served food and beverages to guests in a fast-paced, high-volume environment while maintaining exceptional customer service.
• Operated point-of-sale (POS) systems to process payments accurately and efficiently, handling both cash and card transactions.
• Maintained cleanliness and organization of service areas in compliance with health and safety standards.
• Assisted with inventory restocking and setup before events to ensure smooth operations.
• Handled guest inquiries, resolved issues quickly, and ensured a positive guest experience during events.
• Adapted to various roles and responsibilities depending on event needs, including cashiering, food prep, and general service