Geraldine Hutchens

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.

Started as sales associate in soft lines. Was promoted to Department Manager for Men and Boys. Was promoted to CSM.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.

Audited and verified cash drawers. Verified bank deposits. Trained other employees.