Geraldine Mills
Cincinnati,OH
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over6-year industry history.
Overview
12
12
years of professional experience
Work History
Housing Specialist
Metropolitan Housing Authority
07.2023 - Current
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
Residential Montior
Talbert House
02.2016 - 03.2019
- Ensured confidentiality of sensitive information concerning residents'' personal lives and treatment plans by adhering strictly to privacy guidelines set forth by the organization.
- Trained new Residential Monitors in policies and procedures, contributing to an efficient onboarding process for incoming staff members.
- Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
- Collaborated with case managers and other staff members to develop individualized plans for resident success.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor checkins.
Correctional Officer
Hamilton County Justice Center
05.2012 - 03.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Education
Associate of Science - Criminal Justice
University of Cincinnati Blue Ash College
Cincinnati, OH05.2020
High School Diploma -
Western Hills High School
Cincinnati, OH06.1993
Skills
- Affordable Housing Knowledge
- Affordable housing
- Tenant rights
- Fair Housing Regulations
- Inmate Supervision
- Surveillance
- Verbal De-escalation
- Restraint Techniques
Timeline
Housing Specialist
Metropolitan Housing Authority
07.2023 - Current
Residential Montior
Talbert House
02.2016 - 03.2019
Correctional Officer
Hamilton County Justice Center
05.2012 - 03.2018
Associate of Science - Criminal Justice
University of Cincinnati Blue Ash College
High School Diploma -
Western Hills High School
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