Geraldine Mills
Cincinnati,OH
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 6-year industry history.
Overview
7
7
years of professional experience
Work History
Housing Specialist
Metropolitan Housing Authority
07.2023 - Current
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
- Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
Residential Monitor
Talbert House
01.2018 - 07.2023
- Enhanced resident safety by conducting regular facility inspections and addressing potential hazards promptly.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor checkins.
- Assisted in conflict resolution among residents, fostering a harmonious living community.
- Provided support to residents with daily needs, ensuring their well-being and satisfaction within the residential program.
- Documented incidents and maintained accurate records, contributing to effective communication among team members.
- Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
Correctional Officer
900 Sycamore St
03.2017 - 02.2019
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Education
Associate of Science - Criminalistics And Criminal Science
University of Cincinnati Blue Ash College
Cincinnati, OH03.2023
High School Diploma -
Western Hills High School
2144 Ferguson Rd06.1993
Skills
- Case Management
- Tenant rights
- Affordable housing
- Rehousing
- Surveillance
- CCTV Monitoring
Timeline
Housing Specialist
Metropolitan Housing Authority
07.2023 - Current
Residential Monitor
Talbert House
01.2018 - 07.2023
Correctional Officer
900 Sycamore St
03.2017 - 02.2019
Associate of Science - Criminalistics And Criminal Science
University of Cincinnati Blue Ash College
High School Diploma -
Western Hills High School
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