Geraldo Gibson
Newark,USA
Summary
Motivated and hardworking professional with nearly two years of experience across customer-facing roles. Known for delivering excellent customer service, resolving conflicts effectively, and adapting quickly to changing environments. Bloomberg certified and graduated with an Associate of Science degree in Business Administration. Eager to bring strong communication, teamwork, and problem-solving skills to a dynamic customer service team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Material Handler
FedEx
11.2023 - Current
- Conducted quality inspections on incoming shipments, reducing errors in material handling.
- Trained new employees on safety protocols and best practices for material handling operations.
- Implemented improved storage solutions, optimizing space utilization within the warehouse.
- Collaborated with team members to streamline workflow, enhancing overall operational efficiency.
- Developed safety training programs that increased compliance with OSHA regulations across the team.
- Transported inventory items to appropriate locations.
- Operated tugs to transport materials efficiently throughout facility.
Line Worker
MyUnique Thrift
06.2022 - 08.2023
- Maintained smooth machine operation and clean workspaces
- Trained and coached team members to improve performance
- Followed detailed instructions for assembly and quality control
Crew Member
taim Mediterranean Kitchen
01.2023 - 04.2023
- Delivered friendly and efficient customer service in a busy kitchen
- Maintained cleanliness and food safety standards
- Collaborated with team members to meet service goals
Salesperson
Iris Partners
10.2022 - 12.2022
- Built customer relationships through active listening and solution-based selling
- Boosted sales with effective product presentations and store knowledge
- Ensured customer satisfaction from inquiry to purchase
Education
Associate of Science - Business Administration
Essex County College
Newark, NJ04-2025
Some College Coursework - Business Administration
Louisiana State University
Baton Rouge, LAHigh School Diploma -
East Orange Campus High School
East Orange, NJ06-2022
Skills
- Customer Service & Satisfaction
- Conflict Resolution
- Verbal & Written Communication
- Team Collaboration & Leadership
- Flexibility & Time Management
- Attention to Detail
- Public Speaking
- Adaptability
- Safety & Compliance Awareness
- Bloomberg Market Concepts (BMC) Certified
Certification
Bloomberg Market Concepts (BMC), Completed
Accomplishments
- Graduated with High Honors from Essex County College (2025)
- Recognized with Honor Roll for 9+ consecutive terms
- Frequently praised for teamwork, reliability, and communication skills
- Contributed to improved team performance and customer satisfaction
Timeline
Material Handler
FedEx
11.2023 - Current
Crew Member
taim Mediterranean Kitchen
01.2023 - 04.2023
Salesperson
Iris Partners
10.2022 - 12.2022
Line Worker
MyUnique Thrift
06.2022 - 08.2023
Associate of Science - Business Administration
Essex County College
Some College Coursework - Business Administration
Louisiana State University
High School Diploma -
East Orange Campus High School
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