Geraldo Guardiola

Reference: Jacob Forgy • (General Manager) • (281)-381-4109

• Provided exceptional customer service in fast-paced dining environment.
• Accurately processed orders and handled cash transactions efficiently.
• Resolved guest complaints promptly to enhance overall dining experience.
• Monitored inventory levels and communicated needs to management effectively.
• Promoted daily specials and upsold menu items to increase sales.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Reference: Eddie Derendorf • (General Manager) • (210)-509-8200

Email: Redrobinalamoranch@azgroupi.com

Reference: Manuela Garza, • (Owner) • (956)-534-4525

• Assisted customers with product selection and floral arrangements.
• Maintained cleanliness and organization of shop displays and inventory.
• Operated point-of-sale system to process transactions efficiently.
• Collaborated with team members to fulfill customer orders accurately.
• Developed knowledge of seasonal flowers and plant care techniques.
• Delivered products to customer locations within specific timeframes.
• Communicated effectively with customers regarding delivery status and order details.
• Assisted in inventory management and restocking supplies as needed.
• Navigated efficiently using GPS systems to optimize delivery routes.
• Ensured that all floral arrangements arrived at their destinations in pristine condition through careful handling techniques.
• Maintained a clean and organized delivery vehicle, promoting a positive company image.
• Assisted in the preparation of floral arrangements, ensuring quality control before deliveries.