Gerard Bevere
Franklin Lakes,New Jersey
Summary
Dynamic Information Technology Technician with a proven track record at the Township of Nutley, excelling in network security and technical troubleshooting. Enhanced system functionality through effective hardware installation and exceptional customer service skills. Committed to optimizing performance and ensuring seamless operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Information Technology Technician
Township of Nutley
05.2023 - 09.2024
- Assisted in troubleshooting hardware and software issues to improve system functionality.
- Provided technical support to end-users, addressing inquiries and resolving problems efficiently.
- Monitored network performance, reporting anomalies to ensure consistent operation.
- Improved network security with the installation and configuration of firewalls, antivirus software, and intrusion detection systems.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
Shop From Home Clerk
Nutley Shoprite
11.2020 - 02.2022
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Ensured smooth daily operations by effectively prioritizing tasks based on urgency or importance level.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Science - Information Technology
New Jersey Institute of Technology
Newark, NJ05-2025
Skills
- Hardware installation
- Network administration
- Help desk operations
- Device configuration
- Network troubleshooting
- Wireless networking
- Security management
- Hardware installations
- System administration
- Technical troubleshooting
Timeline
Information Technology Technician
Township of Nutley
05.2023 - 09.2024
Shop From Home Clerk
Nutley Shoprite
11.2020 - 02.2022
Bachelor of Science - Information Technology
New Jersey Institute of Technology
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