Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Sales ManagerSales ManagerGeneral Sales ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Washington, DCSilver Spring, MD
Open to relocation: Yes
Open To Work
Gerard Louis III
General Sales Manager
Laurel,MD
Work Preference
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
6
6
years of professional experience
Work History
Sales Manager
Pohanka Volkswagen
Capitol Heights, MD
08.2024 - Current
- Increased customer engagement through targeted sales strategies and product knowledge training.
- Developed and maintained relationships with clients to drive repeat business and referrals.
- Executed daily sales operations, ensuring accurate transactions and inventory management.
- Collaborated with marketing team to design promotional materials that enhanced brand visibility.
- Analyzed market trends to identify opportunities for new product offerings and service enhancements.
- Trained and mentored junior sales staff on effective selling techniques and customer service excellence.
- Implemented feedback mechanisms to improve customer satisfaction and resolve service issues promptly.
- Optimized sales processes by utilizing CRM tools for tracking leads and managing client communications.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Attended industry events and conventions to explain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Overall resulting increase in sales by 50%. Increase in profit achieving $350,000 made per month on 50-60 units sold.
Sales Manager
Nissan Of Bowie
Bowie, MD
08.2021 - 06.2023
- Worked directly under ownership in a daily role to create objectives and enforce goals throughout the day to maintain consistency.
- Increased customer engagement through targeted sales strategies and product knowledge training.
- Maintained relationships with clients to drive repeat business and referrals to maintain a 90% retention rate.
- Trained and mentored junior sales staff on effective selling techniques and customer service excellence.
- Optimized sales processes by utilizing CRM tools for tracking leads and managing client communications.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for sales staff, fostering professional development and career growth.
- Process ensured we captured the #1 Nissan dealer in the region for 6mos consecutive as the sole manager.
General Sales Manager
Alexandria Chevrolet
Alexandria, VA
06.2020 - 08.2021
- Directed sales team to achieve monthly targets and enhance overall dealership performance.
- Implemented customer engagement strategies, resulting in improved client retention rates.
- Analyzed market trends to inform pricing strategies and inventory management decisions.
- Developed training programs for sales staff, fostering professional growth and skill enhancement.
- Collaborated with marketing teams to design promotional campaigns that increased foot traffic.
- Monitored competitor activities, adjusting sales tactics to maintain competitive advantage.
- Established key performance indicators to evaluate team productivity and drive continuous improvement.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and implemented comprehensive salesperson training program.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Strengthened internal communication channels between finance team members through regular meetings and collaborative tools.
- Assessed risks and opportunities, implementing strategies to mitigate potential losses and maximize gains.
- Oversaw the month-end closing process, ensuring timely and accurate financial statement preparation.
- Verify all deals are safe and legit with all STIPS in house before deal is final.
- Developed relationship with Manufacture to increase dealer support and improve allocation.
Education
Business Administration
Howard Community College
Columbia, MD05-2006
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Profitability improvement
- Price structuring
- Training and coaching
- Goal setting
- Revenue generation
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Documented and resolved Contracts in Transit which led to a clean log within 72hrs.
- Responsible for elevating each dealer to a top # 3 position regardless of previous position.
- Trained 1 GM: 10 Fiance Managers, over 50 sales consultants that are currently thriving in their current roles
Timeline
Sales Manager
Pohanka Volkswagen
08.2024 - Current
Sales Manager
Nissan Of Bowie
08.2021 - 06.2023
General Sales Manager
Alexandria Chevrolet
06.2020 - 08.2021
Business Administration
Howard Community College