Gerard McAuliffe
Summary
Versatile Manager adept at overcoming challenges and streamlining operations.
Transforms deficient operations into successful enterprises. Strong marketing skills with a keen ability to anticipate and implement service industry new trends.
Motivational leader and problem solver.
Specialize in outstanding customer service. Known for keeping high standards of cleanliness.
Extensive knowledge of wines, beers, and mixed drinks.
A great team player and motivator
Overview
13
13
years of professional experience
Work History
Bar Manager
Salvatores Medford Square
01.2023 - 10.2023
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies while minimizing labor costs
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Responsible for ordering product while mitigating costs
- Reduced inventory resulting in improved cost of goods
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
Bartender Shift Manager
Scampo/Liberty Hotel, Crowne Plaza
01.2022 - 01.2023
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Day Bartender
Envoy Hotel
01.2019 - 01.2020
- Responsible for boosting day sales, eventually migrating to all shifts
- Assisted with inventorying beverage stock and bar supplies
- Helped management plan and serve bar menu exceeding customer expectations.
Head Bartender
Scollay Square
01.2017 - 01.2019
- Analyzed sales data to identify trends and complete sales quota
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Members Bartender
Wollaston Yacht Club
01.2016 - 01.2017
- Exclusive bartender for members only events
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
Fowler House
01.2014 - 01.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Bartender
Stephanie's
01.2011 - 01.2013
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Skills
- Keen Marketing Skills
- Supplier Contract Negotiation
- Suggestive Selling
- Safety Awareness
- Legal Compliance
- Labor Cost Controls
- Verbal and Written Communication
Accomplishments
Boston Magazine Voted #3 Best Boston Bartender
Improper Bostonian Voted one of Boston's Best Bartenders by industry peers
Various charitable organizations in Medford including Kiwanis, Chamber of Commerce and local shcools
Davis Square Somerville, MA – various charity events
Run to Remember, NYC Marathon, Fantastic Nantasket Triathlon, Boston Marathon
Timeline
Bar Manager
Salvatores Medford Square
01.2023 - 10.2023
Bartender Shift Manager
Scampo/Liberty Hotel, Crowne Plaza
01.2022 - 01.2023
Day Bartender
Envoy Hotel
01.2019 - 01.2020
Head Bartender
Scollay Square
01.2017 - 01.2019
Members Bartender
Wollaston Yacht Club
01.2016 - 01.2017
Fowler House
01.2014 - 01.2016
Bartender
Stephanie's
01.2011 - 01.2013
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