Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gerardo Adame

El Paso,TX

Summary

Dynamic and proactive professional with experience at Best Buy, excelling in customer service and inventory management. Demonstrated effective time management and skilled in computer software, contributing to team success and enhancing customer satisfaction. Proven ability to resolve issues swiftly, ensuring a superior experience for clients.

Overview

6
6
years of professional experience

Work History

Retail Warehouse Associate

Best Buy
08.2023 - Current
  • Assisted customers with information about product.
  • Located needed merchandise in inventory using software.
  • Picked and packed order items.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept work areas neat, clean and free from debris.

Census Enumerator

U.S. Census Bureau
04.2020 - 10.2020
  • Leveraged smartphones to record information.
  • Served as last line of defense to obtain accurate count for federal funding and fair political representation.
  • Performed field staff duties critical to completing accurate count in hard-to-reach communities.
  • Attended team meetings to develop job knowledge.

Customer Service Representative

Hinduja Global Solutions, HGS
03.2019 - 01.2020
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

High School Diploma -

Coronado High School
El Paso, TX
05-2018

Skills

  • Skilled in Computer Software
  • Effective Time Management
  • Efficient Learning Ability
  • Effective Team Contributor
  • Proactive Team Member

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Warehouse Associate

Best Buy
08.2023 - Current

Census Enumerator

U.S. Census Bureau
04.2020 - 10.2020

Customer Service Representative

Hinduja Global Solutions, HGS
03.2019 - 01.2020

High School Diploma -

Coronado High School

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Gerardo Adame