Gerardo Castellanos
San Jose,CA
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
5
5
years of professional experience
Work History
Sales Manager
GNC - General Nutrition Centres
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Insured sales goals are met every month, and store is at company standards
- Maintained visuals and new in store marketing
- Created daily deposits and weekly bank deposits
- Reordered supplies and overviewed weekly shipment receiving
Sales Associate
GNC - General Nutrition Centres
07.2021 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Always worked above company standards and KPI metrics
- Constantly achieved Gold and Platinum company standards weekly and monthly
Sales Associate
Macys
10.2020 - 07.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed different departments and ensured it was operating to its full potential
Education
Bachelor of Science - Marketing
San Jose State University
San Jose, CA12-2025
Associate of Science - Business Administration
Hartnell College
Salinas, CA12-2023
High School Diploma -
Everett Alvarez High School
Salinas05-2021
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Client relationship management
- Sales strategy development
- Strategic planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
GNC - General Nutrition Centres
09.2024 - Current
Sales Associate
GNC - General Nutrition Centres
07.2021 - 09.2024
Sales Associate
Macys
10.2020 - 07.2021
Bachelor of Science - Marketing
San Jose State University
Associate of Science - Business Administration
Hartnell College
High School Diploma -
Everett Alvarez High School
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