Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gerardo Gonzalez

San Bernardino,CA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Gen Korean BBQ. Proven ability to enhance dining experiences through effective multitasking and teamwork, while maintaining cleanliness and organization. Experienced in fast-paced environments, ensuring timely service and efficient operations.

Overview

1
1
year of professional experience

Work History

Food Runner

Gen Korean BBQ
05.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Kitchen Prep Cook

Gen Korean BBQ
05.2024 - Current

Prepared kitchen for daily operations.

Ensured timely stocking of fresh meats and vegetables.

  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.

Dishwasher

Gen Korean BBQ
05.2024 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Restaurant Busser

Gen Korean BBQ
05.2024 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.

Package Handler

Fed Ex Ground
08.2024 - 10.2024

Ensured quick and organized loading of heavy packages.

Education

Entrepreneur Highschool
Highland, CA

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Strong teamwork
  • Effective multitasking
  • Flexible schedule
  • Bussing tables
  • Cleaning and sanitizing
  • Supply restocking
  • Heavy lifting

Languages

Spanish
Professional Working

Timeline

Package Handler

Fed Ex Ground
08.2024 - 10.2024

Food Runner

Gen Korean BBQ
05.2024 - Current

Kitchen Prep Cook

Gen Korean BBQ
05.2024 - Current

Dishwasher

Gen Korean BBQ
05.2024 - Current

Restaurant Busser

Gen Korean BBQ
05.2024 - Current

Entrepreneur Highschool
Gerardo Gonzalez